Member Since: 05 May 2009
Location: Bergen
Posts: 1509
inner trackrod joints
Having TFC do the service, he found stuff wrong which I went to the stealer to get sorted before the waranty expires.
Basically
Rear ARB
Front inner trackrod joints slack
Ball joints front slack both sides
Anyway, some of the of the work was rejected by the stealer claiming the slack was with in tolerances and that LR had issued a bulletin (TSB ?) about this.
Does any one have these TSB ? Two independant service workshop have commented on this and LR are giving me the run around, trouble is the next nearest stealer is a good two hours drive.
The lower balljoint was only replaced on one side.
what to do ? heed the advice of two independant firms and call the Norwegian Land Rover and complain or accept that the stealer is correct ?
I gave up my AA membership years ago as I didnt need it with a new vehicle warranty.
GlenIDTOOL PRO / Faultmate programing and BAS remaping services in Norway.
Diagnostic for most Land rover vehicles
Land Rover parts and accessories.
Stockist of RLD equipment.
www.praesto4x4.no
D4 gone, missed but replaced with a 110 Puma.
17th Mar 2010 10:29 pm
Iain G
Member Since: 31 Jan 2009
Location: Filey
Posts: 430
Ask them to quote what tolerance is allowed. I would find it difficult to measure TBH, I'd be surprised if they actually measured the said movement. Obviously when a ball joint starts getting movement in it the knocking and wearing become self perpetuating.
17th Mar 2010 10:47 pm
Adigorn
Member Since: 14 Mar 2010
Location: Birmingham
Posts: 546
Even main stealer has to follow their procedures otherwise they wont get paid
if they replaced the other bits possibly have a good will
by the way a year ago i were offered a job with steler in BERGEN
would do them for u if would have taken it
17th Mar 2010 10:55 pm
Solihull
Member Since: 22 Oct 2007
Location: Solihull
Posts: 24
FWIW, I have had a very similar experience. TFC did my 4 year service about six weeks ago and pointed out a leaking diff, worn bushes and ball joints & trackrod. He spent a long time on my car for which I am grateful. He also knows alot about the Discovery, often from memory, I would rate him as a highly competent and experienced engineer.
Took the car to Stratestones to get the work done (assuming it was a done deal) and they only fixed a track rod and the diff seal (which I had to pay for), the rest they said was "ok" and could not be done under warranty.
I knew the bushes were worn, our car was clunking and knocking. The rep at Stratstones questioned TFC's competence and told me the clunking was something knocking about in the car. Needless to say I had the work done elsewhere and won't be visiting the dealer again.D4 HSE MY2013 Grey
17th Mar 2010 11:06 pm
DN D3 Decade
Member Since: 24 Jun 2006
Location: W.London.
Posts: 2294
Solihull wrote:
The rep at Stratstones questioned TFC's competence .
...........Hmmmm, from my experience, that statement should most definately be aimed the opposite way Stick yer head above the parapet with me Scrapstones, and you WILL get shot...
Not a fan of S stones either. local lot keep ring me up a saying according to their records my D3 needs servicing, well they are wrong it doesn't and even if it did I would not go there.
"I know that you believe that you understood what you think I said, but I am not sure you realize that what you read is not what I meant"
18th Mar 2010 9:01 pm
Solihull
Member Since: 22 Oct 2007
Location: Solihull
Posts: 24
Well, I used to deal with SStones in the way they deserve but they have worn me down, this was the last straw - I just want to get decent service and have decided to entrust our Disco to TFC. I don't have to deal with some service rep in a shiny green suit or a spotty technician who looks like he has just left school telling me my Landrover Expert doesn't know his a*se from his elbow.
Cold n Wet, I hope you get your problems resolved.D4 HSE MY2013 Grey
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Stick yer head above the parapet with me Scrapstones, and you WILL get shot... 
stones either. local lot keep ring me up a saying according to their records my D3 needs servicing, well they are wrong it doesn't and even if it did I would not go there.
