Slimer wrote:

Even if they do change their stance on off-road cover they'll need to cover accessories like winches, sump-guards etc. before they'll get a chance of wining lot of business back.

The change to Allianz behind LRI is complete joke, LR have allowed them to use their name but they won't cover many of their vehicles.

When I spoke to LRI customer services on 1st March I also asked about non-performance modifications (I have sliders, sump guard and AT tyres) - all covered, no problem. I didn't ask about winches.

OK chaps it gets worse .... it now seems that we have never been covered by LRI off road.

"Hi Hanah

Ref my message regarding Land rover Insurance. I Have owned 5 Discoverys from new over the last 13 years and I have in all of that time been with Land Rover Insurance who in addtion to the excellent benefits also covered my vehicle for off road use. We are not talking here about competitions, rallying, racing or time trials but for me occasionally driving in a forest or field. I checked every year that this level of cover was in place and was reassured that it was.

I had a letter from LRI to renew this week and when I asked the same question I was told categorically that any off road use would not be covered. I told the operative that this being the case I would have to go elsewhere for cover. I feel that having been a loyal customer to both LR & LRI it is completely ridiculous for off road cover not to be offered by your own insurance company given the "go beyond" promotion of the vehicles you sell.

My registration is **** *** and the LRI quote number is AL 128*****. I would like to have stayed with them and if you can clarify the situation I may yet return but I can't afford not to be covered when I'm in a field and I'm sure many others who own LR vehicles with LRI would be shocked to find that they aren't either.

Regards
DG"

Quote:

Hi,

Thank you for your message.

I can confirm that I have spoken with Land Rover Insurance who have advised me that Off Road Insurance has never been included within their policy. May I apologise for any frustration or confusion caused.

I am aware that you have been advised differently and therefore I would politely advise you to contact them directly in order to discuss this matter further, this is due to data protection.

Please see the contact number provided for them below:

- 0800 917 0740

I can appreciate that this was not the response you were anticipating however this matter would need to be discuss with the Insurance Department directly.

Kind regards,

Hannah - Land Rover UK

DG wrote:

OK chaps it gets worse .... it now seems that we have never been covered by LRI off road.

DG wrote:

excluding paid events, trials competitions etc.

 Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.

 

DSL wrote:

They clearly don't know their @rse from their elbow, why are you even thinking about staying with them?

alfamale wrote:

DG wrote:

excluding paid events, trials competitions etc.

So does that exclude LRE events then!?!?!?!?

If you pay then yes

Dave

I've got the guys name, date of birth and pin number ...but yes I have stated that if i do come back then I would want it in writing.

DG wrote:

DSL wrote:

They clearly don't know their @rse from their elbow, why are you even thinking about staying with them?

Because del the other terms and benefits are generally better by comparison.

Seems a lot of hassle just to drive on to the start line at the Pot Noodle.

Agreed, if cover is good it's worth holding out for but at some point it be becomes more hassle than it's worth. Like I found with LRI a number of years ago, ditched them and and never looked back.