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EPB Warranty Claim - Any Advice

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frenchy

Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1040

EPB Warranty Claim - Any Advice

the D4 has now been in the dealers for a week with a seized EPB

LR Assist tried to manually release the cable but couldn't (said it was the stiffest one he'd come across

)
The vehicle seemed to be rolling freely however - despite a 'Christmas tree' dash and warning bells - so I was told to drive it to the dealers.

Half way there though you could smell the 'burning' from the R/N/S wheel so I am assuming that the brakes must have been blinding slightly.

The car is under LR extended warranty and the dealer informs me that it should all be covered under the warranty apart from new pads (quoted approx. Â£185 to fit)

However, as the overall claim will be over Â£500, then the LR warranty engineer will have to inspect the car and approve the repairs.

This gentleman is calling to the dealers some time on Monday and I am wondering whether to expect good or bad news?

If he says that the work is NOT covered do you have any advice that might persuade them otherwise?? 2000 D2 TD5 - big red tractor (2004-2007)
2006 D3 - sadly missed (2007-2012)
2010 D4 - lovely colour Nara Bronze (2012-2018)
2016 D4 - best of the bunch (2018-2024)
2022 DiscoSport 45mpg, but its not a D4 (2024.......)
1997 Def 90 - softtop (2011.........)

14th Jul 2013 10:31 am

DSL
Keeper of the wheelie bin

Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73135

If the EPB is covered then you should be fine. Is it in the T&Cs that it's covered as party of the list of overhead items? Which LR/Car Care Plan warranty is it? If they are sending out an engineer then chances are it is covered and they just want to verify what's failed & why.

Also if your EPB pads are stuffed unfortunately those are stupidly priced.

14th Jul 2013 10:37 am

frenchy

Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1040

its the LR Approved Used Warranty (together with LR Assist & LR MOT Cover)

I might be being pessimistic, but I can feel a stitch-up on the way

2000 D2 TD5 - big red tractor (2004-2007)
2006 D3 - sadly missed (2007-2012)
2010 D4 - lovely colour Nara Bronze (2012-2018)
2016 D4 - best of the bunch (2018-2024)
2022 DiscoSport 45mpg, but its not a D4 (2024.......)
1997 Def 90 - softtop (2011.........)

14th Jul 2013 2:14 pm

Disco_Mikey

Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20858

2005 Discovery 3 TDV6 HSE Auto Cairns Blue

The parts have "failed", and not worn/seized etc

My D3 Build Thread

TDV8 Retrofit Build Thread

16th Jul 2013 5:24 pm

Flack

Member Since: 06 Sep 2006
Location: Preston Lancashire
Posts: 6313

2007 Discovery 3 TDV6 XS Auto Stornoway Grey

I agree with DM they should all be covered and changed under warranty

Flack

16th Jul 2013 5:43 pm

frenchy

Member Since: 05 Dec 2007
Location: Liverpool
Posts: 1040

RESULT !!!!!

My fears proved unfounded and LR warranty coughed up for the lot including EPB actuator, EPB shoes and new discs!!
I had to pay for the pads but I'll take that.

Well worth taking the transfer of warranty forms over to Bradford in person.

Thanks to Harry at Hatfields LR in Liverpool who made the process go MUCH better than expected

For the record, the bill would have been in the region of Â£1600

Will have to get used to driving it again after using the open-top defender for the last week 8) 2000 D2 TD5 - big red tractor (2004-2007)
2006 D3 - sadly missed (2007-2012)
2010 D4 - lovely colour Nara Bronze (2012-2018)
2016 D4 - best of the bunch (2018-2024)
2022 DiscoSport 45mpg, but its not a D4 (2024.......)
1997 Def 90 - softtop (2011.........)

19th Jul 2013 1:10 am

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