mickyd4
Member Since: 26 Jun 2010
Location: North
Posts: 786
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Following a D1 with loaded trailer and massive off-road tyres in Bellingham, kicked up a stone and has left 2 massive chips in my windscreen.  2023 Ineos Grenadier 3.0 Diesel Commercial
2022 Mini John Cooper Works Hatch
2021 Golf MK8 GTD
1978 Land Rover SIII
1993 Range Rover Classic 3.9 V8
2007- Range Rover TDV8 - SOLD
2020 - Discovery 5 3.0 SD6 Landmark - SOLD
2020 - Defender 110 D240 First Edition - SOLD
2012- Discovery 4 3.0 SDV6 HSE - SOLD
2009- Discovery 4 3.0 TDV6 XS - SOLD
2007- Discovery 3 TDV6 GS- SOLD
2001- Defender 90 Td5 - SOLD
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 20th Sep 2013 10:34 am |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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DG wrote:£80 for an OEM screen fitted ...with new clips 
Fair play to www.autowindscreens.co.uk ...came on time...brought trim clips ...very tidy job...would not know they had been there  21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 26th Sep 2013 5:12 pm |
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Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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Had a large rock come up off a lorry going the other way early yesterday morning, got a smashed screen with a dent the size of a tennis ball in it 
Black Vue caught the whole thing so getting my excess back off the lorry company, Autowindscreens have quoted 7 days before they can fit  quoted that LR cannot supply a screen in under 7 days. They actually get the screens from my dealer so I rang them to check on availability, one is due in today and Autowindscrrens are telling a few fibs
Phone call to LR insurance and hay presto windscreen been fitted Saturday  This is the second screen in 6 months MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 26th Sep 2013 5:19 pm |
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NicSymonds
Member Since: 06 Nov 2006
Location: Bristol
Posts: 519
 
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Seems to be catching!
I had my windscreen replaced on Tuesday this week after a large object hit the windscreen 10 days before. When I rang my insurance company and requested an OEM windscreen, it was accepted without any haggling. I had to wait a couple of extra days, and they picked up the windscreen from the local dealer on their way to me.
Two guys came to fit it, new clips provided, nice professional service from the AA Autowindshields. D5 2017 HSE Lux
D4 2012 HSE
D3 2006 SE
D2 2001 ES
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| 26th Sep 2013 9:21 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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My windscreen replacement story was going so well until I drove up the M40 and the nearside trim started to whistle like at about 80 ....then on the way back there was a pop and it started to flap about 
So ...did they actually use new clips ....or did he spin me a yarn ? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 7th Oct 2013 8:06 pm |
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NoDo$h
Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
Posts: 19689
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If the clips are yellow and black, yes. The ones that come with a new trim are now grey.
And you know why I know...... because the exact same happened to me. In my case the top two clip retaining channels were pulled out of shape, letting the air get in under the trim. I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
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| 7th Oct 2013 8:39 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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Yes I remember our chat ...just   ...I've ordered a replacement cover which comes with clips fitted and another bag of clips off Nick 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 7th Oct 2013 8:42 pm |
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NoDo$h
Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
Posts: 19689
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Yes, I'm a little hazy about some of the details this weekend too  I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
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| 7th Oct 2013 8:46 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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Well the new windscreen trim arrived from Nick 
Taking off the one that was causing the trouble after the windscreen replacement saga. I found the top locator was snapped off ...the centre clip was broken with the bent remains of the clip still in situ where the chap had tried to remove it with pliers ...the bottom three clips were missing completely ..essentially the whole thing was held in place by two clips.
So www.autowindscreens.co.uk you are clearly not to be trusted with basic requests given and accepted prior to the work commencing and neither can your oppos for saying that they have done something when that is clearly not the case 
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
Last edited by DG on 10th Oct 2013 12:05 pm. Edited 1 time in total
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| 9th Oct 2013 5:10 pm |
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Barn1e
D3 Decade
Member Since: 28 Aug 2006
Location: Mid-sussex
Posts: 2021
 
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Autoglass have just confirmed that the screen they fitted 2 months ago has a failed heating element on the drivers side. They came out with a new screen and A pillar trim just in case it was needed. Arrived on time and called in advance. Good service, although I am not sure about a small gap where rubber meets roof. As long as it does not whistle I will live wiith it. 2005, TDV6 S, Auto, 190k miles, owned from new, V8 Brake Upgrade, Nancom Evo, RLD protector, BAS EGR blanking & Remap, separate ATF cooler, changing all the fluids ahead of time.
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| 9th Oct 2013 7:08 pm |
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crews control
Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
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DG wrote:So www.autowindscreens.co.uk you are clearly not to be trusted with basic requests given and accepted prior to the work commencing and neither are your oppos for saying that they have done something when that is clearly not the case
I was just going to say I've had the same experience... and then re-read my post from years back to find it was Autoglass - so it would seem they are all as bad as each other! Are you sure it's really an OEM screen? Autoglass lied to me about that as well.
What I do now, is order the OEM glass from my local LR dealer and get an independent expert to fit it... you're sure of a good job on what is a 50 grand motor after all.
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| 9th Oct 2013 7:21 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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No... it is an LR screen. I took a photo of the coding and text on the cracked one and the new one matched up ok 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 9th Oct 2013 7:25 pm |
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Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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DG take it that your screen is being done through LR insurance as was mine, via auto windscreens. First screen fitted they snapped both top locating lugs on the side trims and tried to tell me it would be OK, I had two new trims fitted the next week after a call to LR insurance. Next new screen they told me they did not replace the clips and there would be no issues with the top locating lug. I told them to bring two new trims, hey presto, took trims off and broke both top lugs again.
Service from AW was very very poor and they cleraly did not put the customer first. Have since received a refund on the £80 excess and now have new screen and two new trims complete with all new clips. MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 9th Oct 2013 9:55 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50936
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Yes ... I think a call to LRI will be on the cards  21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 9th Oct 2013 10:00 pm |
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countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
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When auto glass did mine recently, the fitter had complete new A pillar trims and apologised for not having a new scuttle panel as he normally changes those as well.
It seems to be upto the fitter whether they order the extra bits or not, which is annoying.
Apparently you get a lifetime warranty on the screen as well, including the heating elements etc.
I would be on the phone to them DG and get them to pay for the bits you had to buy.
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| 10th Oct 2013 7:41 am |
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