Member Since: 24 May 2012
Location: North Yorkshire
Posts: 1247
Well done to Ripon Landrover
Well I have to say thank you and well done to Ripon Land rover this afternoon.
I got some new tyres fitted this afternoon but when the tyre fitter tried to winch up the spare, the winch wouldn't lift it.
The winch was turning but not lifting. For me, this was actually quite a problem because my boot is always full of kit for work so I wouldn't be able to carry a spare wheel until it was fixed and I needed my boot loaded again for work tomorrow. This would mean having to unload it all again to replace the winch
So, at 4.30pm I left the tyre place and phoned the dealers. They had a winch and if I could get there before 5.30pm they would fit it straight away. I got there just after 5pm and left with a new winch fitted about 5.30pm.
Best of all, it was covered by the warranty so nothing to pay.
Well done guys. MY2022 D5 HSE D300 - with extra nice bits added
MY2019 D5 HSE 3.0 SDV6 - sold to a dealer for a crazy price! - So good I bought another!
MY2012 D4 HSE 3.0 SDV6 - retired to a new home
27th Nov 2014 7:14 pm
ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15272
Good stuff
Only place I ever take mine, I'm personally looked after by Peter (Service Manager).
Have been introduced and met most of his team and I even have a designated mechanic assigned to work on my LR.
Peter goes out of his way to promptly accommodate any issues that I may have, at any time.
He even provides me use of his personal vehicle on loan.
Top marks to Ripon Land Rover. ...... always on the road less travelled 🚧
< ‘tis but a mere scratch …….. it’ll polish out.
27th Nov 2014 7:46 pm
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Are you sleeping with him?Land Rover - Turning Drivers into Mechanics Since 1948
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