Advertise on DISCO3.CO.UK
Forum · Gallery · Wiki · Shop · Sponsors
DISCO3.CO.UK > General

warranty work
Post Reply  Down to end
Page 1 of 1
neil P
 


Member Since: 24 Feb 2006
Location: Worcestershire
Posts: 28

United Kingdom 2005 Discovery 3 TDV6 S Manual Zambezi SilverDiscovery 3
warranty work

Took our Disco to Stratstone Stourbridge today for the following pre-arranged warranty work -:

Rear PDC only works intermittently.
Handbrake sticks on. I've got to quite like the squeeling noise
Drivers lumber adjust broken inside seat. Lovely clanking noise when you lean against the back rest.
Software enhancement.

Picked it up tonight.........

Rear PDC? Oh it's a known problem. I need to order a new ECU. It will have to come back.

Handbrake? Yes, it needs a new shoe kit. It will have to come back

Do you see a pattern starting to emerge?

Drivers seat? Yes it needs parts for the lumber adjust. It will have to ........

Never mind I thought. I've got the software upgrade to look forward to. No more falling into the yawning void between 1st and 2nd gears

No sorry. We've got a problem with the new software, and we've stopped doing them.

Have the dealers stopped carrying any stock of frequently used parts, or are they using them faster than they can get them.

Oh well. Back on the 20th to have another go.

 Discovery TDV6 S Silver
BMW Z3 Blue
MGB GT Red
Aston DB6 Blue

When it's good it's very good, but when it's broken I want my money back. 
 
Post #686336th Jul 2006 5:54 pm
View user's profile Send private message View poster's gallery Reply with quote
d3matt
 


Member Since: 03 Aug 2005
Location: South Oxfordshire
Posts: 1485

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

I've had the same problems with my local dealer (Oxford). They seem to keep no parts at all. I booked my RRS in for the rear brakes problem and faxed them the tech bulletin two weeks in advance and they agreed they will get the bits in for the job. Yes, it went in - they looked at it - then it had to go in again a week later when the got the bits in!

They don't even keep wiper blades in stock! They take 10 days to get them.

A different story at the Reading LR dealership. Eveything I have asked for they have had in stock, which includes a pollen filter, oil sump plug, tow bar electrics and the plasic lugs that hold the tow eye covers in place. I'm very impressed with them so far.
 Matt  
Post #686426th Jul 2006 6:18 pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
Slimer
Site Moderator 


Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295

United Kingdom 

Yep Thumbs Up to Lancaster in Reading, they do seem to be one of the better dealers. That reminds me, must give them a call and get mine booked in for the enhancement, though I suspect I've got most of the updates already Confused
 The End  
Post #686446th Jul 2006 6:25 pm
View user's profile Send private message View poster's gallery Reply with quote
BCP
 


Member Since: 25 May 2005
Location: East Scotland
Posts: 1464

United Kingdom 2016 Discovery 4 3.0 SDV6 Commercial Auto Loire BlueDiscovery 4

Went to get a 5 amp fuse today, yup, you guessed it. Not kept in stock, will be posted out. Thankfully only 18p!
BP
  
Post #686506th Jul 2006 6:59 pm
View user's profile Send private message View poster's gallery Reply with quote
d3matt
 


Member Since: 03 Aug 2005
Location: South Oxfordshire
Posts: 1485

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

Slimer, do you know what loan cars Lancasters use?
Maybe I'll take mine there next time, as they are only about 10mins further than the Oxford dealer.

They've got some very nice cars to look at next door too.
 Matt  
Post #687606th Jul 2006 11:24 pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
Slimer
Site Moderator 


Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295

United Kingdom 

If I get a loaner it'll be a Freelander usually, but they're normally booked up 3 or more weeks in advance. 90% of the time I just use their collection and delivery service from my workplace which is only a few miles away, that way I can get the work done with only a few days notice
 The End  
Post #687616th Jul 2006 11:47 pm
View user's profile Send private message View poster's gallery Reply with quote
PCH
 


Member Since: 12 Jan 2005
Location: Anywhere but work
Posts: 812

Australia 2012 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Hey what's new? Spare parts, "what are they the Service Centre" says Shocked

I asked for an Air Filter for my TDV6 and guess what after being almost sold the wrong one (lucky I knew what they looked like) I'm still waiting for them to tell me it's in. That was 4 weeks ago Confused And this is a commonly used part - isn't it Question

Chris
 2011 Discovery 4 (MY12) SDV6 HSE with General Grabber AT's, Traxide Aux Battery system, custom rear drawers and Autosafe half height cargo barrier

Gone - 2005 Discovery 3 TDV6 HSE
ARB Bull Bar, Warn 9.5XP Winch, IPF D/Lights, Cooper STT's, LR Raised Air Intake, Traxide aux battery system, custom drawers and half height Autosafe cargo barrier, Mitchell Bros 4x4 tow hitch 
 
Post #687677th Jul 2006 5:16 am
View user's profile Send private message View poster's gallery Reply with quote
Tony
 


Member Since: 20 Apr 2006
Location: Adelaide Hills
Posts: 183

Australia 2005 Discovery 3 4.0 V6 Petrol S Auto Zambezi SilverDiscovery 3

But when I ordered the radio remote assembly for the steering wheel from Black Forest LR, they had it the next day! (And, an even bigger surprise, they fitted it for free!!)
Shocked Shocked
 Ex Defender 110 200Tdi owner.  
Post #687687th Jul 2006 5:52 am
View user's profile Send private message View poster's gallery Reply with quote
DrLex
 


Member Since: 15 Jul 2005
Location: Ciderspace [Oi be in Zummerset]
Posts: 4863

Iceland 

BCP wrote:
Went to get a 5 amp fuse today, yup, you guessed it. Not kept in stock, will be posted out. Thankfully only 18p!
BP


Shocked what! Shocked If they bother to charge you that, they missed out on postage and packing - at least 29p for the stamp and 5p for an envelope.
At least my local dealer not only found a 15A fuse when the parts dept was closed, but also declined payment. Is better customer relations not worth 18p?
 Time flies like an arrow; fruit flies like a banana

Member of Club Med Sucks 
 
Post #687757th Jul 2006 8:08 am
View user's profile Send private message View poster's gallery Post Reply
Display posts from the last:  
Post Reply Back to top
Page 1 of 1
Jump to:  
Previous Topic | Next Topic >


Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



DISCO3.CO.UK Copyright © 2004-2024 Futuranet Ltd & Martin Lewis
DISCO3.CO.UK RSS Feed - All Forums

DISCO3.CO.UK is independent and not affiliated to Land Rover.
Switch to Mobile Site