Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
Warranty direct
Morning all, I have a knocking coming from the rear suspension , I’ve got cover with warranty direct so took it to stratstones. They say the rear upper bushes knocking so they’ve contacted WD but WD are asking if it would fail an MOT , if not they say is doesn’t need repairing is this right?
6th Nov 2017 9:46 am
OJ
Member Since: 01 Oct 2017
Location: Loch Leven
Posts: 725
My understanding is if the bushes are worn to a degree allowing excessive play or movement in the suspension arm component it’s an MOT failure.
6th Nov 2017 10:26 am
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
So are WD within their rights not to repair even though it’s knocking but not an MOT failure?
6th Nov 2017 10:44 am
D4-Russ
Member Since: 28 Jul 2017
Location: Lincoln
Posts: 208
Surely if there is enough play in the bush for it to be knocking it would be an MOT failure anyway, just get Stratstones to inform WD of this.D4 MY15 (64) SE Tech, Loire Blue
Front Runner Rack and ladder
6th Nov 2017 1:38 pm
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
I did think that too , but he never said whether it would fail or not, due MOT in less than a month so could get it done early
6th Nov 2017 1:49 pm
D4-Russ
Member Since: 28 Jul 2017
Location: Lincoln
Posts: 208
My understanding would be...
It would be covered under “Wear and tear”, a part failed by gradual deterioration but not caused a breakdown.
Yes, it would also be covered by being an MOT failure if they’d found the problem whilst doing an MOT, as they didn’t then the standard ‘wear and tear’ part of the policy should cover it.D4 MY15 (64) SE Tech, Loire Blue
Front Runner Rack and ladder
The problem you may have is that WD don't cover suspension parts for cars of a certain age/mileage.
I moved from WD to MotorEasy this year for the very reason that they weren't going to cover suspension parts at my renewal...and I have a 2011 D4 with 115k miles.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
6th Nov 2017 2:35 pm
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
I paid extra for suspension and A/C , even though it’s an 08 but it has less than 100K miles
Well done. They may not let you at renewal though. I tried time and again to get them to change their mind and they wouldn't budge...so lost my custom.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
6th Nov 2017 2:43 pm
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
Well if they don’t repair on this occasion I won’t renew with them
6th Nov 2017 2:45 pm
LIAMMCL
Member Since: 27 Aug 2013
Location: Northumberland
Posts: 404
Just take it somewhere else for an MOT and mention the knocking bush to them. I'd be quite confident of it failing if its knocking that badly.
6th Nov 2017 4:51 pm
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
Yes may have to do that , heard nothing today so far.
6th Nov 2017 5:10 pm
WalterLang
Member Since: 10 Sep 2014
Location: North Yorkshire
Posts: 21
New rear upper arms going on, took from Friday for them to make a decision
7th Nov 2017 4:33 pm
OJ
Member Since: 01 Oct 2017
Location: Loch Leven
Posts: 725
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