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DISCO3.CO.UK > IIDTool Help

Transfer of ownership

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marsie

Member Since: 28 Feb 2010
Location: Sheffieldish
Posts: 1807

2013 Discovery 4 3.0 SDV6 XS Auto Firenze Red

Transfer of ownership

My 2nd hand IID tool arrived yesterday and registered on their website and paid for the transfer of ownership (£25). I almost immediately got an automated email telling me -

Hello Paul Marsden,

Thank you for your purchase.

In order to get your unlock code, simply proceed with instructions found in the transfer of ownership guide located here:

https://www.gap-diagnostic.com/support/documents/IIDTool/

This is an automated email. If you need any help, feel free to reply to this email and we will reply within the next business day.

Regards,

GAP Team
GAP Diagnostic

Which i did. But when i connect my tool to the laptop and phone it goes as far as the boot loader and then says
"This tool has been locked. Please enter your password to confirm your identity. Your access is valid only for the current session unless you check 'stay logged in'

It then gives me 2 boxes to fill in
The top one with the username is greyed out and cannot be altered from the current username (previous owner)
The bottom one allows me to enter my password (i have used the one on GAP website login)

when i do this it says "authentication failed" and takes me back to the password screen??

What am i doing wrong? Am i supposed to wait to get a code through from GAP as an email? Previous Discos
1989 200tdi 3dr
1994 300tdi ES
1995 3.9 ES (x3)
2000 4.0 adventurer
2001 4.0 ES
2005 D3 HSE (zambesi silver)
2007 D3 SE (Lugano teal)
2011 D4 XS (Baltic Blue)
2008 D3 HSE PREMIUM (buckingham blue)
2009 D4 XS (Nara bronze)
2006 D3 Metropolis (Java Black)
2012my D4 HSE (indus silver)
2013 D4 XS (Firenze red)
Current 2017 D5 first edition (silicone silver)

25th Apr 2020 3:16 pm

nigethecat

Member Since: 11 Sep 2016
Location: Marnoch
Posts: 4252

2016 Discovery 4 3.0 SDV6 Commercial XS Auto Corris Grey

Had exactly the same thing with mine in the week, drop GAP an email with the authentication code and they will email you an unlock code... mine works fine now... I guess it will be Monday afternoon when they get back to you (being in Canada) but they are pretty quick with the unlock code. I want to see the sweets before I get into your windowless van... I'm not stupid!

Corris Grey D4 Commercial SE 2016
Zermatt Sliver 2007 D3 SE manual (gone)
Indus Silver D4 HSE 2015 (gone)
Bonatti Grey D3 HSE 2006 (gone)
White D3 S (LHD) 2007 (gone)
Firenze Red D4 HSE 2014 (gone)
Black RRS 3.6TDV8 2008 (gone)
Rusty Green Defender 110 1997 (gone)
Black FL2 HSE 2013 (gone)

25th Apr 2020 3:54 pm

marsie

Member Since: 28 Feb 2010
Location: Sheffieldish
Posts: 1807

Where do i get the authentication code? Maybe its just me being impatient

Previous Discos
1989 200tdi 3dr
1994 300tdi ES
1995 3.9 ES (x3)
2000 4.0 adventurer
2001 4.0 ES
2005 D3 HSE (zambesi silver)
2007 D3 SE (Lugano teal)
2011 D4 XS (Baltic Blue)
2008 D3 HSE PREMIUM (buckingham blue)
2009 D4 XS (Nara bronze)
2006 D3 Metropolis (Java Black)
2012my D4 HSE (indus silver)
2013 D4 XS (Firenze red)
Current 2017 D5 first edition (silicone silver)

25th Apr 2020 4:03 pm

nigethecat

Member Since: 11 Sep 2016
Location: Marnoch
Posts: 4252

When you first plug the reader into the port there will be a 10 (I think) digit code shown, I took a picture of this on my phone and sent it to GAP in an email, not exactly sure which screen as I was (like you) a little confused at going round in circles

Looks like this...

I want to see the sweets before I get into your windowless van... I'm not stupid!

Corris Grey D4 Commercial SE 2016
Zermatt Sliver 2007 D3 SE manual (gone)
Indus Silver D4 HSE 2015 (gone)
Bonatti Grey D3 HSE 2006 (gone)
White D3 S (LHD) 2007 (gone)
Firenze Red D4 HSE 2014 (gone)
Black RRS 3.6TDV8 2008 (gone)
Rusty Green Defender 110 1997 (gone)
Black FL2 HSE 2013 (gone)

25th Apr 2020 8:49 pm

marsie

Member Since: 28 Feb 2010
Location: Sheffieldish
Posts: 1807

Thankyou. Sorted it in the end. Because the previous owner had locked it to his car he needed to contact GAP to authorise change of ownership. Once he had done that it allowed me on to the screen with the code so i could then email GAP and get the unlock code

All up and running now Previous Discos
1989 200tdi 3dr
1994 300tdi ES
1995 3.9 ES (x3)
2000 4.0 adventurer
2001 4.0 ES
2005 D3 HSE (zambesi silver)
2007 D3 SE (Lugano teal)
2011 D4 XS (Baltic Blue)
2008 D3 HSE PREMIUM (buckingham blue)
2009 D4 XS (Nara bronze)
2006 D3 Metropolis (Java Black)
2012my D4 HSE (indus silver)
2013 D4 XS (Firenze red)
Current 2017 D5 first edition (silicone silver)

26th Apr 2020 6:42 am

Lrstaylor

Member Since: 03 Oct 2018
Location: Kent
Posts: 620

2005 Discovery 3 TDV6 HSE Auto Adriatic Blue

I'm having the same issue but mines not been sorted yet dispite telling gap I bought a 2nd hand tool off of a forum member they keep telling me to follow the guide in red.....same issue says its locked to previous owner doh

Yeah I know I cant even get that I'd number up

25th Jun 2020 1:35 pm

Lrstaylor

Member Since: 03 Oct 2018
Location: Kent
Posts: 620

It's working cheers to dave who got onto them and thanks to gap for getting it working. Seems I now need to purchase something else to programme and change stuff

25th Jun 2020 8:51 pm

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