chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
  
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Hi all, I am new to this forum but trawling all sources at the moment to see if anyone has had similar issues.
I took my LR3 through South Africa for a few months recently, while there I had a local satnav disc to get me around, all worked fine. On my return to the UK I replaced the disc with the original UK version. At this point the screen goes blank? The system starts up and goes past logo screen, but beyond that nothing.. Sometimes it's black, sometimes very grainy, but in short, zero navigation.
I've taken it past the dealer and they suggested changing the module? Replacement is £2k excl labour and vat!!!  Really?
Might be worth mentioning that while in SA the car was at a dealer to investigate a dash warning about water in fuel, while they had it hooked up I am pretty sure they were adjusting software versions?if that's possible...
Any added info appreciated, still in shock at LR's quote to get this fixed... 
Cheers
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 1st Nov 2012 9:28 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
 
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You need to tell it what region it is for the nav to work ( in the car config file )
Did the dealer in Africa have it before you tryed the map ? G4 Gone ...but not forgotten
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| 1st Nov 2012 9:32 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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Scrap that 
Africa comes under the same region as the Uk
It dosent have a message in the centre of the screen does it ? It will be very faint G4 Gone ...but not forgotten
Last edited by wiggs on 1st Nov 2012 9:52 pm. Edited 1 time in total
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| 1st Nov 2012 9:50 pm |
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chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
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Thanks for the reply wiggs!
Series of events: UK disc working just fine, took car to SA and replaced UK disc with the SA version. This was from a LR dealer in Cape Town (pretty sure a copy!). This SA disc also worked perfectly well while I was there.
Shipped car back to UK, inserted my original disc and that's when it all went bad.
I am not sure what the dealer in SA was doing when they were investigating the dash warning, I believe he was trying to clear the error from the log as there was no water found in the fuel, subsequently suspect its a faulty fuel sensor that just sent a dodgy message.
If you know how to reset config file I will give it a bash, I asked LR dealer here if it might be a region issue and I got a blank look in return.... 
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| 1st Nov 2012 9:51 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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I replied before you did ... So best read my comments G4 Gone ...but not forgotten
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| 1st Nov 2012 9:57 pm |
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chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
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I got quite excited there for a mo. you're right though, appears to be same region.
The guys at LR say they hooked up a module from a working satnav and mine worked again..... So I am sure they have diagnosed the problem correctly. What got me though is searching for similar issues seems to come up blank, I can't be the only time this has happened?
Are there any steps I can take to give it a hard reset of some sort? Perhaps when there is no disc in the system at all.
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| 1st Nov 2012 9:57 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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You could try a hard reset ( instructions in the wiki section )
If its only the DVD unit from under the passenger seat that's at fault.... You can pick them up for around £150 G4 Gone ...but not forgotten
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| 1st Nov 2012 10:00 pm |
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chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
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If there is a message in the middle of the screen I can't see it, but perhaps I should add more info here.
The system starts up, I have access to the 4x4 info, and can generally access all the functions, except when I need to access navigation. If I try input an address I will get a message saying 'no maps' after some time. So the nav screen itself (where you would usually see the street map) is the only screen that's black. Also there is now a 'no GPS' icon in the top left corner.
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| 1st Nov 2012 10:07 pm |
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StornowayStu
Member Since: 10 Aug 2012
Location: Austin TX
Posts: 331
  
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I don't know if this applies, but with Audi nav disks, the update maps also contains updated software and once you go forward you can't go back so an older map disk generally won't work. If the map year you had in SA was more recent than your UK one, then you may be able to "fix" it by getting an updated UK disk. Probably cheaper than a sat nav module, especially if you can borrow one to test the theory.
YMMV
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| 1st Nov 2012 10:15 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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If you can get the 4x4 then the message won't be there .
Is your disk in good condition ? .... It does sound like the DVD unit under the seat could be at fault G4 Gone ...but not forgotten
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| 1st Nov 2012 10:17 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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StornowayStu
Good point ... But you can go back with LR disks  G4 Gone ...but not forgotten
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| 1st Nov 2012 10:20 pm |
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Carabraxis
Member Since: 30 Dec 2007
Location: Mansfield
Posts: 221
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What happens if you put the SA disk back in?
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| 1st Nov 2012 10:30 pm |
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chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
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In reply to all:
SA disc is 2006 Denso
UK disc is 2004
When I put the SA disc back in, I get more detail. Am able to input and address but system responds by saying 'no available streets in your location'. I get a blue map with some drop pins, assume its last known position was at sea so that's what it's showing.. Also shows the no GPS icon in top left though.
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| 1st Nov 2012 10:39 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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Deffo worth trying a newer disk ..Iv only gone from 2010 back to 2006 . .......2004 is very old G4 Gone ...but not forgotten
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| 1st Nov 2012 10:47 pm |
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chrisbrown
Member Since: 30 Oct 2012
Location: Surrey
Posts: 9
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Sounds like an option wiggs. That 2004 disc came as a 'freebie' from the dealer... Realised there was no disc in the car when I was about to drive it away.
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| 1st Nov 2012 10:50 pm |
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