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TSBs - is the work and parts meant to be free?

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discoBizz

Member Since: 20 Sep 2008
Location: Manchester
Posts: 1416

2008 Discovery 3 TDV6 HSE Auto Tonga Green

TSBs - is the work and parts meant to be free?

What the title says really: are actions that are documented in TSBs (e.g. the front ARB bushings shimmy fix and subsequent replacement) officially meant to be free or is it at dealers' discretion?

Just wondering how "firm" I should be in the future given at least one local -official- dealer hinted me paying for the P008 high pressure pump recall (which of course I didn't, just shows though how unreliable they are)

Thanks!

==> Guide - Inexpensive AV Modification
==> Guide - Extend the multimedia of your Discovery III (September 2011, v1.2 uploaded)

15th Dec 2011 12:00 pm

Renton

Member Since: 13 Jan 2009
Location: Somewhere in the middle
Posts: 1718

2005 Discovery 3 TDV6 HSE Auto Java Black

Yes, all parts and labour should be free!

CLUB ILLEGAL CAR WASHERS

15th Dec 2011 12:03 pm

Gareth
Site Moderator

Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26714

Only in the manufacturers warranty period. TSB's are Technical Service Bulletins issued for a number of reasons. They are there to assist the dealer workshops to quickly and effectively diagnose and repair known issues. Some of them just offer advice in fault tracing methods, or different methods of doing a particular task.

Whether its chargeable or not is down to whether the vehicle is in warranty or not. Sometimes the dealer will offer a goodwill gesture and not charge for a job if they feel the customer deserves it, they (the dealer) may not be able to claim from Land Rover for the work because its outside of warranty.

15th Dec 2011 12:12 pm

The Large One

Member Since: 20 Apr 2007
Location: Down the polytunnel
Posts: 6143

2009 Discovery 3 TDV6 XS Auto Stornoway Grey

What Gareth says TLO has left the building.......
I no longer work for a Landrover Dealer

My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout

15th Dec 2011 12:13 pm

discoBizz

Member Since: 20 Sep 2008
Location: Manchester
Posts: 1416

Thanks gents!

So, when I did pay for my front ARB bushings replacement while under warranty should in fact have been free...?

On a side note, what's the situation with extended warranties then (both LR and non-LR)? ==> Guide - Inexpensive AV Modification
==> Guide - Extend the multimedia of your Discovery III (September 2011, v1.2 uploaded)

15th Dec 2011 12:26 pm

Ollram

Member Since: 04 Dec 2006
Location: Gortynia
Posts: 605

2006 Discovery 3 TDV6 Base 7 Seat Auto Bonatti Grey

good info indeed

15th Dec 2011 12:38 pm

Syd

Member Since: 02 Nov 2008
Location: Spain & Hampshire UK
Posts: 860

Can I ask, are TSB's covered under Land Rover 2 Year Extended warranty?

I did get a Drivers Air Bag replaced as it was lifting under my extended warranty as per TSB No.LTB00203v2

Syd In Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.

- Beta User

30th Dec 2011 2:16 pm

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