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McRae & Dick Inverness

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Gareth
Site Moderator

Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26779

McRae & Dick Inverness

Not D3 related, but my mates Defender ate its headlamp switch whilst driving the Tomintoul road the other night, scary moment for him as he lost all lights at 50mph on a twisty mountain road. We got home with him following my D3 closely. Quick scan at 'Land Rover Dealer' on the D3 sat nav brought up McRae & Dick as nearest. They had part in stock and were extremely helpful and prompt.

25th Aug 2006 7:59 am

Land Rover Nat

Member Since: 04 Feb 2006
Location: Buckie Scotland
Posts: 85

I bought a Defender and a Discovery 3 from them and they were nice people to buy from.

25th Aug 2006 9:00 am

10forcash

Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534

2007 Discovery 3 TDV6 HSE Manual Zermatt Silver

Re: McRae & Dick Inverness

Gareth wrote:
.... Quick scan at 'Land Rover Dealer' on the D3 sat nav .

Eh?

no such POI's on mine

how did you get them to show?

25th Aug 2006 9:47 am

Slimer
Site Moderator

Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295

'Navigation Land Rover'

Need v13 disk The End

25th Aug 2006 9:49 am

10forcash

Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534

Ahhhh

25th Aug 2006 9:50 am

JMC

Member Since: 25 Feb 2006
Location: Aberdeen-Angus. Where the Bull* comes from!
Posts: 6417

It has been said that a number of people from 'down South' will come to Macrae & Dick in Inverness just to get their car serviced.

Aparently, they have a standard rate for ALL LR vehicles (Â£55ish per hour) and hence some people can actually have a long weekend in the highlands for 'free'

If you are paying Â£100/hour+ in a London dealer, a major service at M&D and a couple of nights B+B will still be cheaper in Inverness.

I think Lakeland do the same thing and that's where I go - after all, I can go to Inverness for a take-away so the Lakes are more of an adventure

25th Aug 2006 10:11 am

Land Rover Nat

Member Since: 04 Feb 2006
Location: Buckie Scotland
Posts: 85

The Friday before last weekend my car developed a suspension fault. As we were close by with the caravan parked on a campsite, i drove straight to Macrae & Dick to have it looked at. Greeted by the sales staff who sold us the car and went up to service reception. The girl in reception was dealing with another customer. A gentleman came up and asked if he could help. I explained the situation and asked if there was a car available to borrow. The immediate response was no. My wife and I were quite surprised by this as we had spent Â£45,000 to buy the car from them and expected a bit of sympathy. We were driven in and dropped in Inverness town centre. This proved expensive as her indoors raided M & S. About 4 hours later called to see if the car was ready, was told the keys had just been given to reception and the faults cleared. It would be about 45mins before we could be picked up as there was no one available. We took a Taxi.

Sunday the fault reappeared, but would clear if I took the key out and started again. Monday back to Macrae & Dicks and booked the car in for the fault again to be looked at. Later that day set off with the caravan to return home. About 5miles into journey fault again this time if we went above 30mph red warning and told to slow down. Pulled over called Macrae & Dick who told me to call Land Rover Assist. Whilst waiting for them to arrive I shut down and re started the fault was gone. Told LA and set off home.

Thursday car taken to Macrae & Dick who replaced the compressor. One of the sales team who lives in our town takes the car to the dealer. I expressed our thoughts on the way we were treated. Later that day my wife had a call from the general manager who apologised and offered to pay our taxi fare.

Sales team 10 out of 10. Service team 0 out of 10.

30th Oct 2006 11:44 am

Supergirl

Member Since: 03 Aug 2006
Location: Stirlingshire
Posts: 175

2006 Discovery 3 TDV6 HSE Auto Zermatt Silver

What Macrae & Prick.

do I need to go on.

dinnae get me started on them. John the sales guy is the only decent guy.

Oh I remember the time we put our FFRR in for a fault. They gave us a Ford Ka as our coutsey car which wasn't to bad but when we got a call in the afternoon telling us to come and pick up of FFRR as they did not have time to look at the car well that was a bit much. It had been booked in 3 weeks previous. Took the car to Morrison and no trouble at all.

if the mood suits they are fine would much rather use Frank Ogg Elgin or Morrisons Stirling

30th Oct 2006 1:29 pm

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