JakobVels
Member Since: 11 May 2006
Location: Copenhagen
Posts: 223
  
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Hi All
First - yes I am sorry i did not inspect the paintwork closer when i picked up my new car. I should have done so and I would have noticed the defects then, but I will have to go back to dealer and get it sorted.  I was so overwhelmingly extatic about me new car until today.
Second - please read and tell me if you have seen similar on yours, and regardless of if you had - what solution would you accept if it happened to you.
Btw car was picked up from new Aug 20 but i did'nt notice untiul today when i set out to wash and wax to get ready for winter. mine is Java Black and i have done 2000 km so far.
So heres the list of paint defects....
First all the places where the defects are like a very small grain of sand caught in the clearcoat with a pointy feel....
In the indent running along the car, side turn signal hight.
- In front of Left tail light, 1 defect
- Left front door in front of turn signal - 3 defects
- Right front door same - 1 defect
- Left side right above rear wheel - 3 defects
- Above left back door hanle - 1 defect
Other places with the "sand grain like" defects
- Both back door openings on main body curved part wheel arch - several in each side.
- panel above right tail light - 1 defect
- panel above left tail light - backward facing 1 defect, side facing 2 defects.
- Above L back door 10 cm in front of C post - 1 defect
- Panel above upper tailgate 5 cm from L edge - 1 defect
Bigger defects...
Lower tailgate, fold where lower edge of upper tailgate comes in - 2 specs 2-3 mm dia caught in clearcoat, 1 uncoated (open to corrosives)
Lower tailgate lower right corener - 5x5 mm speck caught under color coat.
Lower tailgate left of number plate - small visual defect in colorcoat.
Panel in front of L rear light - small (2 mm) L shaped defect in colorcoat.
R back door opening on body wheel arch - pointy piece of zinc penetrating color and clearcoat from inside. 1 mm dia, 1-2 mm over paint surface.
Phew - thats it.
So there is a lot of options on fixing this.
Polishing the sand grain like defects away, and hope there is enough clearcoat left for protection.
Fix bigger defects with local grinding, filling, respraying.
Repaint bigger areas (whole panels) where defects are.
Replace doors/tailgate and repaint larger body areas.
Replace car as this is not acceptable.
Tell me what you think please - thanks !
Cheers
Jakob
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 16th Sep 2006 6:12 pm |
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oliver77
Member Since: 23 Jun 2006
Location: Mid Wales
Posts: 398
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If you are the second owner Land Rover will basically say go away but if you bought the car new you do have something to go back at. Basically the dealer with ask you to take the car in with some tape around each of the defects and they will then photograph them and send the pics to LR in the UK for a verdict. They will then say what they are prepared to pay for. On my silver one there were defects on the bonnet and they wouldn't even pay for the whole bonnet to be sprayed, they would do three panels on the side and leave the others so it would look like a patchwork quilt so I left it and just accept that many Land Rovers do have some defects. If you can live with it I would as if it's taken you this long to notice it's clearly doesn't stick out like a sore thumb. That's what I did anyhow but at the end of the day you need to push for what you're happy with.
My car has defects but at least it's never had any respray work so it's just factory stuff. It should still be shiny enough to see your reflection though 
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| 16th Sep 2006 6:39 pm |
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catweasel
Member Since: 05 May 2006
Location: Bundaleer
Posts: 4805
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regardless of wether you are the second owner or not they will repair under their warranty as the warranty travels with the car and not the buyer. I have seen these defects that look like grains of sand and fish eyes and in this owners instance LR agreed to strip back and respray the affected areas (whole panels) which is what you should get. what oliver said about the picture taking etc. was the same in this case, as for a patchwork paintjob, just send it back but with todays paint matching that shouldn't be a problem
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| 17th Sep 2006 3:34 am |
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TonyH
Member Since: 01 Mar 2006
Location: Market Drayton, Shropshire
Posts: 211
 
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Gritty particles in the paint does not appear to be uncommon, it has been reported before. I was told by my dealer that the particles, which stand proud of the paint are generally buffed out during the finishing process.....in your case they were not. I had a similar problem but it only affected the front passenger door. The additional buffing caused the paint or laquer to take on an "orange peel" appearance and was dull compared to the surrounding paintwork. The problem was visible from a distance and should have been spotted before delivery. Although the dealer tried to rectify the fault, it was still clearly visible. So without any gripe, the door was replaced, the paint match was exact.
You appear to have numerous defects appearing throughout the body, obviously a bad batch of paint, this is clearly unacceptable and it maybe grounds for rejecting the vehicle. *Disco3 7-seat Auto
March 2006
Zermatt silver
*Disco TD5 GS Manual
2001
Epson Green
108,000 miles without a single problem
*Disco TD200 Manual
1993
Bonatti Grey
55,000 trouble-free miles
*Various company cars, no comparison
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| 17th Sep 2006 9:42 am |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
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TonyH wrote: .......this is clearly unacceptable and it maybe grounds for rejecting the vehicle.
Unacceptable.......yes !
Grounds for rejecting the vehicle....I don't think so  In order to have any grounds for rejecting the vehicle you have to have given the manufacturer reasonable time to rectify agreed issues first.
In this case, Jakob clearly has issues with his paintwork, but as he hasn't even spoken to his dealer yet I think its far to early to start speculating about vehicle rejection.
Jakob, don't take it to a third party.... the vehicle is covered by a specific paint warranty - and I'm sure that your dealer will assist you...........think about the next step only if the response from the dealer is not favourable.  21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 17th Sep 2006 10:17 am |
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oliver77
Member Since: 23 Jun 2006
Location: Mid Wales
Posts: 398
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catweasel wrote:regardless of wether you are the second owner or not they will repair under their warranty as the warranty travels with the car and not the buyer. I have seen these defects that look like grains of sand and fish eyes and in this owners instance LR agreed to strip back and respray the affected areas (whole panels) which is what you should get. what oliver said about the picture taking etc. was the same in this case, as for a patchwork paintjob, just send it back but with todays paint matching that shouldn't be a problem
Land Rover dealer said that second owner's find it nearly impossible to get any defects fixed as LR claim that if they were significant the first owner would have taken the car to the dealer and as the car gets older they could claim that the problems are due to a repair post delivery rather than a factory defect. Maybe a different setup in Oz though? I'm just talking from UK experience on my 3rd D3 and each one has had paint defects.
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| 17th Sep 2006 11:13 am |
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catweasel
Member Since: 05 May 2006
Location: Bundaleer
Posts: 4805
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might be different in Oz but shouldn't be IMHO. they have a warranty period and so long as it is brought to their attention in this period it is their legal responsibility to make good the defect. the first owner might not care or may not spot the defect (alot on the roof and not all owners are young pups) but in this case LR doesn't have a leg to stand on as far as I'm concerened and should rectify without hassle as per the vehicle in my previous post. you pay for a new car and should not accept anything less, well that's my belief anyway.
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| 17th Sep 2006 12:12 pm |
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Ken
Member Since: 20 Feb 2006
Location: Here
Posts: 10865
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Just so you know the grit is referred as a nib/inclusion, these are basically dirt in the paint. Although common in a factory finish as your car has been previously enjoyed your dealer my have had the car prep'd for sale using an aftermarket respray centre (easy to tell look at the edges) if so LR will not repair under your warranty but it may pay to talk to the dealer
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| 17th Sep 2006 7:02 pm |
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DiscoStu
Member Since: 09 Apr 2006
Location: London
Posts: 11412
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Product Information Bulletin
DETAILS
It has come to our attention that unfortunately some dealers have had issues with light contamination within the paint surface, sometimes described as "dirt" or "nibs"
ACTION REQUIRED
Most instances of the above can be removed with polishing by a trained operator; almost all body repair shops will have such an operator. Disco 5 HSE Lux
https://www.youtube.com/watch?v=peyiqaJrmMU
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| 17th Sep 2006 7:14 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50934
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Ken
I understand it is a new motor 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 17th Sep 2006 7:32 pm |
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Simong
Member Since: 26 Feb 2006
Location: Spectacular Yorkshire
Posts: 94
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Mate of mine had paint issues, he involved a third party paint specialist and subsequently had the car rejected and replaced with new. He was the first owner though- don't know if that makes a difference, it's just down to when you spot the finish. Isn't it?
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| 20th Sep 2006 12:11 am |
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David911
Member Since: 24 Apr 2006
Location: West Yorkshire
Posts: 7
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As Simon mentions above, my car was replaced due to paint defects. The dealer told me that almost every car will have paint defects except for Silver! LR Discovery 3 2.7TD HSE
Bonnatti Grey with Ebony Leather
Delivery 28 April 2006
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| 20th Sep 2006 10:56 pm |
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spearsy
Member Since: 28 Sep 2006
Location: Yorkshire
Posts: 1
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David911 wrote:As Simon mentions above, my car was replaced due to paint defects. The dealer told me that almost every car will have paint defects except for Silver!
Is that you mr H? Authorised Swissol Detailer and Reseller
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| 28th Sep 2006 8:06 pm |
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Ocsid
Member Since: 29 Nov 2005
Location: Hampshire
Posts: 255
 
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Dont bet on it! My Silver one has to have its roof resprayed.
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| 28th Sep 2006 9:40 pm |
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