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MELISCAT
Member Since: 17 Dec 2009
Location: Macclesfield, Cheshire
Posts: 132
  
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If you remove the rear passenger light roof cluster and the alarm cluster in front of it you can just about make out the fixing point above the B pillar (both units pop out, remove the front alarm cluster first then you can reach the metal clips holding the rear lights in). Unfortunately though you cannot see the area were the fractures have occurred. You do need to drop the roof lining as all the air-bags are in the way of your view. Mike
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 31st Jul 2010 5:24 pm |
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Discoeast
Member Since: 19 Feb 2008
Location: Boksburg
Posts: 800
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Slimer, Perhaps, but it still is a big issue if it does happen.
For all we know, this design may have been carried over to
the D4  I hope not. D3 bullbar-spots-roof rack with spots-ladder-long range tank-swing out spare wheel carrier- upgraded tow bar-dash console-internal water tank-duel awnings-drawer system & T T.
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| 1st Aug 2010 9:50 am |
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MELISCAT
Member Since: 17 Dec 2009
Location: Macclesfield, Cheshire
Posts: 132
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 Update on the roof rail problem, my main dealer has heard back from Landrover.
As I expected their answer is NO  they will not authorise a repair under warranty. It would appear that they don't know the difference between Dynamic and Static loads, so if you have a roof rack you can probably only put a couple of crisp packets on it before it damages the rail fittings 
I have set myself the task of speaking too Customer Services, probably to no avail, but I might as well try
I will keep you all informed. Mike
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| 2nd Aug 2010 5:15 pm |
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Frans@yamorna
Member Since: 20 Jan 2010
Location: Tzaneen
Posts: 109
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Not what one whould like to hear from LR.I share Discoeast's sentiments and concern about the roofrails.RR are common in Africa and the roads can be bad.Roofrails should spread the load over a bigger area than the old system where the RR had 4/6 legs consentrated in a small area in the gutter of the car.You could at least see what is happening to the roof!!The cracks are in a area where it is not easy to get to,and on older vehicles this must be a big worry.This is a new area to look at when buying secondhand,if you don't know the history of the car!!
Are the attachments points of the rails to the roof the same for cars with sunroof and glass upposed to cars whithout??
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| 2nd Aug 2010 6:14 pm |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
  
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I would get a solicitors letter off. Clearly the design is 'not fit for purpose', it is a major repair. If other vehicles have the different attachment then it is a manufacturing fault.
Can anyone else check to see how theirs is attached.
Just checked mine are like lee157's ones. If we are talking about the same fixing then it is definately a manufacturing fault. The small area of that bolt is just pulling through the steel. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 3rd Aug 2010 4:26 am |
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MartinR
Member Since: 27 Jan 2008
Location: Oxon
Posts: 708
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First long run with boats on the roof of my D3, I discovered that the roof rails were not tightened down properly - there was movement at the front left fixing. I wonder if this could have been triggered by the same problem?
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| 3rd Aug 2010 8:28 am |
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CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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caverD3 wrote:I would get a solicitors letter off. Clearly the design is 'not fit for purpose', it is a major repair. If other vehicles have the different attachment then it is a manufacturing fault.
Can anyone else check to see how theirs is attached.
Just checked mine are like lee157's ones. If we are talking about the same fixing then it is definately a manufacturing fault. The small area of that bolt is just pulling through the steel.
ISTRr that the pictures posted of different mounts were for glass roof and metal roof models, there is no doubt a justifiable reason for the different fittings. 2020 BMW X1 18d XDrive X-Line Auto
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| 3rd Aug 2010 8:42 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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Wrong!
Mine is not a glass roof nor is MELISCAT's. lee157's is a glass roof and is the same as mine.
There is a reason why the other fittings have a wide flange. It stops the fatigue cracking.
Is there anyone else who has the same fittings as MELISCAT?
MELISCATs one is at least a design fault. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 3rd Aug 2010 8:52 am |
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CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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The picture of Lee's clearly states that his vehicle has the glass roof with one type of mounting shown, whereas MELISCATs is not glass and has the other type. So from the pictures one would deduce there are different mounts for different roof's.
If that's not actually the case fine but that's what the pictures show. 2020 BMW X1 18d XDrive X-Line Auto
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| 3rd Aug 2010 9:04 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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Don't just look at the pictures, read the words too.
As I said:
caverD3 wrote:Just checked mine are like lee157's ones. If we are talking about the same fixing then it is definately a manufacturing fault. The small area of that bolt is just pulling through the steel.
MINE IS NOT A GLASS ROOF. 
Come on guys, lets help the guy rather than make up excuses for LR to refuse his warranty claim.
There are many who have roof racks who have not had an issue but if others have the same fixing there could be issues to come for others. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 3rd Aug 2010 9:10 am |
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John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
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Not sure if it helps, but when I got my roof rails, from memory, the instructions covered both steel and glass roofs. There was a specific point about making sure that the rails sat squarely and didn't trap the edge of the glass roof. Also, again from memory, I'm pretty sure the nuts for mine had that nylon finish on the top (whatever it's called - but acts like loctite to stop the nuts undoing). Perhaps if the nuts were screwed in/out a few times or weren't the correct nuts, the nylon could have worn and subsequently after a few 100 miles could have worked loose? 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
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| 3rd Aug 2010 9:34 am |
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CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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It will all come down to proof, LR will have to prove that the roof rack was overloaded, the customer (MELISCAT)will have to prove that either it wasn't or that the fixings are not fit for purpose.
If LR are not budging even after escalating to Customer Services then I guess you would have 2 choices, go legal but it will be expensive and difficult to prove or effect a repair, I guess if the damage is on the internal skin and the cracks are small it could be repaired as others have suggested with new bolts and large washers to spread the load.
It's a poor do for sure but I fear proving anything will be difficult and very costly. Have you had a second opinion from another dealer? 2020 BMW X1 18d XDrive X-Line Auto
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| 3rd Aug 2010 9:34 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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We are not talking about the roof rails but the connection to the actual body.
If the vehicle was supposed to have a different fitting to the one that is there he has a case.
A solicitors letter may be enough to get their attention, armed with info on what fixing is meant to be there may help. Or would small claims court after paying be the beat way? “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 3rd Aug 2010 9:44 am |
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zarnd
Member Since: 23 Apr 2010
Location: Kent
Posts: 794
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Not good news. I do agree that whilst it is poor, the cost involved in trying to get them to repair it would be large and the process very long.
cheers Alex
2007 D3 TDV6 HSE
2009 Caterham Supersport
2005 FFRR Vogue SE 4.2 Supercharged
2004 SL55 AMG
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| 3rd Aug 2010 9:53 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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Come on guys look at your fixings (remove the centre light fitting and have a look see) if his is different it will give him a point to argue.
If LR refused to fix mine if it failed like that I would be fighting them. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 3rd Aug 2010 10:10 am |
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