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Today's little gem from the office
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NoDo$h
 


Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
Posts: 19689

Ukraine 
Today's little gem from the office

Just been asked if under the Disability Discrimination Act we are required to make our Motor Policy documentation available in braille. Shocked
 I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.  
Post #36240520th Oct 2008 2:35 pm
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DiscoDunc
 


Member Since: 08 May 2006
Location: Bristol
Posts: 16390

England 2010 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

Laughing should I assume Road Signs should be in braille also Rolling Eyes
 Duncan
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If I'd known I was going to be so thirsty this morning I'd have drunk more beer last night.
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Post #36240620th Oct 2008 2:37 pm
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3

Is that why you get the bumping sensation driving over cats eyes. Some sort of subliminal road safety message only understood by the blind drivers on the road!!

All those who have lost fingers drive BMW's as i thought that is why they cannot use the indicators! Laughing
  
Post #36240920th Oct 2008 2:41 pm
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Member Since: 16 Sep 2007
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Well funny as it may seem, if the policy holder is a company and they employ a blind admin person to run the fleet. Where would you stand.
  
Post #36241020th Oct 2008 2:50 pm
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DiscoDunc
 


Member Since: 08 May 2006
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England 2010 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

Oh yeah, good point Thumbs Up
 Duncan
-----------------------------------------------------
If I'd known I was going to be so thirsty this morning I'd have drunk more beer last night.
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Post #36241220th Oct 2008 2:54 pm
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countrywide
 


Member Since: 16 Sep 2007
Location: UK
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Not sure it applies to business though.
  
Post #36241720th Oct 2008 3:02 pm
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3

Embarassed Good point countrywide Thumbs Up

BUT

Is the onus on the supplier to provide the information in Braille, they might only be asked 1 in every million policies.

Or on the Employer of the blind person to ensure they have suitable means of converting all the paperwork to a format that can be 'read' by the blind person. i.e. scan it and voice readback, etc.

My knowledge of the DDA relates to access to heritage buildings and not this side of things, so i am just interested to know how it works in practice!
  
Post #36241820th Oct 2008 3:02 pm
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Member Since: 16 Sep 2007
Location: UK
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I have no idea, I wasn't having a go at the jokes by the way, but I did wonder what would happen if it was the case. The country seems so PC now, that it wouldn't surprise me if they did even if it was only 1 in 1M.
  
Post #36242120th Oct 2008 3:06 pm
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NoDo$h
 


Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
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Ukraine 

Fleet? No, retail customer base only, so good point Andy but not one that runs in this instance.

When we stopped laughing I did actually put some thought into this. I've pointed out that we COULD have a scenario where a customer suffers a sudden injury/illness and becomes blind or partially sighted OR where their spouse or legal representative may registered blind.

As we have an "on request" service to comply with DDA, we simply pass the standard document to the RNIB who, for a fee, will send a braille version. We cover the cost, not the requestor. So no need for a pile of braille documents in the corner of the office pending the offchance that we may get a request for one.
 I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.  
Post #36242320th Oct 2008 3:08 pm
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Alex08
 


Member Since: 09 Nov 2006
Location: Glasgow
Posts: 1600

Scotland 

Our University Equality bods keep asking why we don't have our quota of visually impaired students. Seeing as we are a dental school, I think we should offer to let them be the patients for these students they wish us to admit ... Shocked

But then the electronic patient record would also have to be available in Braille as would the colour chart for the crowns, etc.

Thankfully there are exceptions to the legislation.......



edit - we also had braille signs put up throughout the hospital for the visually impaired to follow - except no one seemed to realise that Braille has to be read flat on a desk - if it is on a wall sign, then first the visually impaired person has to find the sign they can't see and don't know is there, and then they have great difficulty reading it!
Confused
  
Post #36242420th Oct 2008 3:09 pm
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DG
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Member Since: 12 Dec 2005
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Wales 

DDA applies to any services that any company \ organisation provides. It basically means you must not treat someone with a disability any less favourable than any other member of the public. You only have to make 'reasonable adjustments' though Wink
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Last edited by DG on 20th Oct 2008 3:21 pm. Edited 1 time in total 
Post #36242620th Oct 2008 3:12 pm
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3

NoDo$h wrote:
As we have an "on request" service to comply with DDA, we simply pass the standard document to the RNIB who, for a fee, will send a braille version. We cover the cost, not the requestor. So no need for a pile of braille documents in the corner of the office pending the offchance that we may get a request for one.


NoDo$h Bow down Bow down

That information might be extemely useful to me at some point, probably sooner rather than later - Do the RNIB offer this service to anyone!

Thumbs Up Thumbs Up Thumbs Up
  
Post #36242720th Oct 2008 3:14 pm
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Ken
  


Member Since: 20 Feb 2006
Location: Here
Posts: 10865


DG wrote:
DDA applies to any services that any company \ organisation provides. It basically must not treat someone with a disability any less favourable than any other member of the public. You only have to make 'reasonable adjustments' though Wink


I'll send Quanta & Chester AKA Furballs 1 & 2 to make reasonable adjustments if you want
  
Post #36243020th Oct 2008 3:17 pm
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adam
 


Member Since: 20 Sep 2005
Location: Home and Happy
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Once in an interview years ago, Ray Charles claimed to ride a motor bike by listening to the sound of his mates engine tone and shouted instructions Shocked
  
Post #36243120th Oct 2008 3:20 pm
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3

Was his mate Stevie Wonder Thumbs Up
  
Post #36243220th Oct 2008 3:22 pm
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