Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Live Values are Not Available
I start the engine on my 2015 D4, go into 'Live Values' in the GAP tool, select the BCM and choose anything to do with the battery all I get is N/A.
Does anyone know what might be causing this?
I have emailed the GAP Team and await an answer from them but I thought maybe one of the members of this forum has some insight or advice for me.
Please see the image for a better explanation.
Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
7th Jan 2023 4:41 pm
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Its interesting that the Vehicle Battery Voltage is showing N/A but at the top of the app it is showing 12.2 volts!
I wonder if the IID Tool is faulty?Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
8th Jan 2023 6:36 am
Pete K
Member Since: 15 Jan 2016
Location: GL
Posts: 10674
The 12v at the top is from the gap tool itself.
The n/a values should be the cars opinion
Unlikely the tool is faulty. Software tweak could be required
8th Jan 2023 6:58 am
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Yeah, possibly the BCM ECU needs an update.
I will see what the GAP team say about it when I get a reply from them.
Thanks for your input.Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
8th Jan 2023 8:16 am
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Slight development this morning, the output is flashing between N/A and some data output that seems wrong!
I have uploaded a short video to YouTube.
Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
8th Jan 2023 8:50 am
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1660
Not sure about problems in your video, but I have had issues with mine not showing values when I didn’t realise I hadn’t logged in.Gary
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Discovery 4 HSE 2016MY
8th Jan 2023 7:39 pm
aja4x4
Member Since: 14 Apr 2019
Location: Westbury
Posts: 2463
Talk to Patrick at GAP he is very helpfulAndrew
D3 2.7tdv6 2005
D4 3.0 SDV6 Commercial died and gone to LR heaven
D5 3.0 SDV6 HSE
I have a similar problem, trying to read live values on a 2019 RRS and nothing shows up on the menu's to select, I emailed Pat last week but nothing back yet, I think they were still on holidasy until this week.
Flack
9th Jan 2023 10:14 am
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Yes I have checked the software and app are up-to-date.
Patrick has replied to my email asking for the ecu info list to be sent to him, I will do that asap but I have the car partially dismantled again whilst I check the alternator 'Lin' Line.Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
9th Jan 2023 10:28 am
Shamrock
Member Since: 16 Jun 2022
Location: South Kerry
Posts: 114
Weyboat wrote:
the output is flashing between N/A and some data output that seems wrong
Have you checked your ODB plug (car and tool). Sometimes any dirt in it could cause bad contacts...
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
The Plug is brand new and obviously clean, but I will check the port for any dirt.
Thanks for the suggestion.Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
9th Jan 2023 12:10 pm
darrind
Member Since: 04 Jul 2008
Location: In A World of My Own!
Posts: 2889
I had an issue a while ago with my D4 - some values not showing in live values. I resolved it by a hard reset of the car then also removing the Gap IID and reinserting it into the car and quitting the app and restarting itMust stop buying shiny toys....
9th Jan 2023 1:34 pm
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
I am fairly certain that I have already tried that routine (several times) but I will give it another go once I have the car running again.
Thanks for the suggestion Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
9th Jan 2023 1:58 pm
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Still unable to get any live values for the battery or the alternator even after I updated the BCM to the latest software?
Both batteries are brand new as is the alternator, any thoughts anyone?Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
18th Jan 2023 4:05 pm
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
Could someone check something for me on their own GAP IID Tool please.
When you have the tool open at the options page there is a header bar at the top of the app, on the left of the header it displays the voltage and on the right it displays the engine revs (RPM), both of these fluctuate as the voltage from the alternator changes and the revs from the engine change.
When I go to the 'Live Values' page both the voltage and the revs freeze (don't change).
As soon as I go back to the menu page the header items are working again.
So is this happening on all GAP Tools or is it just mine?Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
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