thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
  
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| Naviplus carplay and IOS 17?? |
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Hello all,
Had the Naviplus carplay adapter fitted since December 2019 and love it.
Yesterday I upgraded my Iphone 12 pro max to IOS 17 and now Carplay will not start!!
Bluetooth connects, Carplay unit sees the phone and starts the "connecting" spinning logo and stays there indefinitely!!
Tried with a cable connection and the same thing.
Anyone else having issues?
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 21st Sep 2023 4:57 pm |
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DaveJLBI
Member Since: 07 Mar 2014
Location: Clare
Posts: 688
 
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Oh carp, will be watching. Previously had the naviplus unit but have a unit very similar from thecarplayer.com but nervous now. Will hold off on updating iOS
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| 22nd Sep 2023 10:51 am |
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DaveJLBI
Member Since: 07 Mar 2014
Location: Clare
Posts: 688
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Have you tried contacting naviplus - I found them good to respond previously
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| 22nd Sep 2023 10:51 am |
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TheWojtek
Member Since: 23 Apr 2016
Location: Poznan, Poland
Posts: 82
  
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| Re: Naviplus carplay and IOS 17?? |
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thepurser wrote:Anyone else having issues?
Remove phone from recognized devices in Naviplus, remove (forget device) Naviplus from phone, once both know nothing of each other pair again. Should do the trick. Wojtek
L319: dad's
L320: mine
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| 22nd Sep 2023 11:14 am |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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Will keep the thread updated.
Have updated to the hurried patch 17.1 that came out yesterday but still have the same issue.
Tried deleting the phone from the Nav unit.
Tried deleting the nav unit from the phone.
Tried the reset a few times.
Googled for solutions and tried those.
Nav unit sees the phone and connects to the bluetooth.
Screen show the spinning connecting to carplay icon for as long as you let it run!!
Will get in touch with Naviplus in the morning as I am not working until later in the day.
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| 22nd Sep 2023 11:06 pm |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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Have been in touch with Apple and Naviplus but sadly the problem persists.
Apple started the chat with "no problem we can sort this for you" and ended by escalating to a phone call on Friday!
Naviplus have advised me to use a wired connection for the moment. I have tried with the usb cable with no success. I have asked them to let me know where the option to connect by cable only is as I canrt seem to find it but they have said if this does not cure it I may need a new system!!! Not at their prices I'm afraid if it only lasts 4 years.
We wait and see.
I may be looking for a replacement carplay system for my Discovery MY12 with oem funcionality. 
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| 25th Sep 2023 10:58 am |
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TheWojtek
Member Since: 23 Apr 2016
Location: Poznan, Poland
Posts: 82
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Come on, this can not be that bad. A software update from their side perhaps?
Also, did they test iOS17? Wojtek
L319: dad's
L320: mine
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| 25th Sep 2023 11:39 am |
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Hardware
Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 13041
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thepurser wrote: Not at their prices I'm afraid if it only lasts 4 years.
That's longer than Apple expect you to keep a phone, isn't it ? .
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer  ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
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| 25th Sep 2023 11:46 am |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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Fair point although after four years I would expect my iPhone to still work and have some resale value.
I have never owned the latest version of an iPhone nor paid the full price.
I guess to me it's not worth paying the premium price of the naviplus system if it will become obsolete within a few years when there are cheaper, just as capable systems available.
I would rather purchase a cheap Chinese version and replace that every few years at a much lower price.
Others may feel differently.
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| 25th Sep 2023 4:55 pm |
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TheWojtek
Member Since: 23 Apr 2016
Location: Poznan, Poland
Posts: 82
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No matter if cheap Chinese or Naviplus, this is always an Android-based box that runs a specialized app providing Apple Carplay and Android Auto capability. Which means it is resettable or upgradeable. Naviplus should get their sht together and test various phones with various iOS revisions for compatibility and update their kit with software that allows running the latest iOS as they state on their webpage. It may be down to a single type of phone combined with the specific version of iOS.
No change after updating to 17.0.1? Wojtek
L319: dad's
L320: mine
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| 25th Sep 2023 8:23 pm |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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Can't be sure if this is an apple or Naviplus issue at the moment so reserving judgement!
I agree you'd think it would be simple but life eh?
Sadly no luck with 17.0.1!
Going to try a friends phone with my car tomorrow and my phone with his car, (a ford) to see if we can isolate the issue a little.
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| 25th Sep 2023 8:39 pm |
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TheWojtek
Member Since: 23 Apr 2016
Location: Poznan, Poland
Posts: 82
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Good thinking, try it both ways and get to the bottom of this. Wojtek
L319: dad's
L320: mine
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| 26th Sep 2023 7:01 am |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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Thanks thisandy!!
Naviplus have suggested this and I am waiting to hear back as to how to do it.
Couldn't find the setting option when I had a look.
Will go have a quick look now and if not wait to hear from them again.
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| 26th Sep 2023 3:41 pm |
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thepurser
Member Since: 07 Aug 2017
Location: Lindfield
Posts: 128
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So had some more info from Naviplus who guided me through selecting wired only as a connection.
CarPlay now working!
The setting was in settings, factory mode, factory settings, iPhone link type.
Hope this helps somebody.
Fingers crossed they find a fix for wireless but until then I still have CarPlay.
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| 27th Sep 2023 8:13 pm |
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