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Breakdown Cover
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Scott #55
 


Member Since: 15 Apr 2015
Location: UK
Posts: 1683

United Kingdom 
Breakdown Cover

Morning

Just up after 2 hours' sleep - son's car broke down last night and spent 6 hours waiting for the recovery truck from Green Flag.

We were stranded in the town centre of a major conurbation outside Glasgow. The car wasn't repairable at the roadside.

I've got a right to be angry at the wait in tge dark and cold (fortunately we waited in the Disco so were warmish) - but would i be overly hasty in jumping to AA/RAC? Green Flag subcontracts its recovery (I think) whereas AA and RAC havr their own trucks.

Anyone got any thoughts?
  
Post #211268814th Jan 2020 7:26 am
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 13018

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

IIRC ... Green Flag own RAC recovery.
  
Post #211270114th Jan 2020 8:13 am
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

I use the AA and always been reached fairly quickly. A lot will depend on how many others have broken down and I'm sure someone will have a bad story about all of them.
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold

Convoy for Heroes 2011 
 
Post #211275214th Jan 2020 12:18 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73081

Ukraine 

Every time I’ve needed recovery in the U.K. the initial response was RAC/AA/GF, however the recovery side was a local subbie.
   
Post #211276014th Jan 2020 12:43 pm
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Scott #55
 


Member Since: 15 Apr 2015
Location: UK
Posts: 1683

United Kingdom 

Thanks. Basically i was unlucky this time and I'd achieve very little by changing
  
Post #211277214th Jan 2020 1:30 pm
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al cope
 


Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10352

England 

its been a while but with both D3's when the EBP stuck on, and I was with Greenflag, they were out within a hour collecting me with a recovery truck.

So I cant complain

Al
 Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD 
 
Post #211279014th Jan 2020 2:59 pm
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Scott #55
 


Member Since: 15 Apr 2015
Location: UK
Posts: 1683

United Kingdom 

Thanks again. My anger was fuelled by getting about 2 hours' sleep and being forced to pee behind a bush around 02.00 as there was no other option.

Green Flag kept telling me that strom Brendan was to blame for recovery vehicles being deployed elsewhere, but the vehicle driver told me that there was only one other person covering the nighshift.

The problem was caused by contaminated fuel. Our local Seat garage has drained the tank, checked the sparklplugs and flushed the system and we've topped the Leon up with new fuel. Just glad it's sorted and that I didn't ruin my son's car.
  
Post #211282014th Jan 2020 4:17 pm
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A-Plan Insurance
Site Sponsor 


Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 352

United Kingdom 

Sorry to hear about the ordeal you went through, that is a long wait time!!

Just so you know we do breakdown cover here at A-Plan if you are thinking about changing at your breakdown renewal which can be bought separately to insurance, it is very good and has a lot of cover including home start, onward journey, recovery, roadside assistance and EU assistance and recovery too... it's also very reasonably priced. Depending on the vehicle and it's usage it could be as little as £44.95 (low use vehicle/classic), £90 for your daily drivers (vehicles under 16 years old) and £115 for daily drivers (vehicles over 16 years old)
01635 874646

Carlie
 Howden | Specialist Vehicle Insurance
Call us on 01635 874646 for a quotation 
 
Post #211650128th Jan 2020 1:20 pm
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Trailered Movements
 


Member Since: 16 Jan 2020
Location: East/West Sussex Coast Borders
Posts: 1200

United Kingdom 2011 Discovery 4 3.0 SDV6 Commercial Auto Sumatra BlackDiscovery 4

Worth considering for the future, many years ago I had the misfortune to break down on the M6 in Cumbria. I live on the south coast in Sussex.

I was with the AA, and their breakdown service is called AA Relay, and that is exactly what I got, relayed from area to area on 4 different trucks!

By the time my car had been pulled up and dragged off 4 times, the damage they had caused cost more to put right than the actual reason for the recovery.

Years later I was recovered from South Wales by Green Flag, and was taken home in one hit by a local recovery firm to where I had broken down.

I would never recommend the AA to anyone based on my own experience.
 2011 Discovery 4 Commercial SDV6 (Gone)
2010 RRS TDV8 (Gone)
1980 OBLIC 4.0ltr Range Rover (went a long time ago) 
 
Post #211654228th Jan 2020 3:31 pm
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