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ALTOX Navigation Map not opening?
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4
ALTOX Navigation Map not opening?

The map/location of my Altox Sim Card has been very useful in the past but has for some reason stopped working.

When I click on the "To Map" icon I now get a white screen with the car locator marker in the dead centre of the completely white screen?

I have tried reinstalling app to no avail.

Anybody had this and found a solution?

Note: The app connects to heater and starts/stops it as normal so sim is working.

PS: In the screen with Current date, Time, Satellites No., Speed & Address it says "Address not defined"

Finally should it be set to GPS-GLONAS or GSM-LOCATION.

Its on GPS GLONAS at the moment but neither work re the map as it did.

ALso its set to WBUS-5 GPS is this the right setting there are 8 other choices....

Gary
  
Post #218081018th Oct 2020 10:48 am
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mick_n3
 


Member Since: 19 May 2017
Location: Kettering
Posts: 438

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

Mine is set to

GPS-GLONAS
WBUS-5

And is working ok
 
M6NIO 
 
Post #218081818th Oct 2020 12:37 pm
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

All working again now the SIM needed topping up which is a palava as sim is in car not phone and needs taking out etc but all topped up and working again now Smile
  
Post #218082718th Oct 2020 1:11 pm
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

Actually Map still not working Routes covered in a date to date selection are shown on a white background rather than the normal map! Any ideas?

  
Post #218083118th Oct 2020 1:21 pm
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

No background map in any view or setting?
  
Post #218083318th Oct 2020 1:33 pm
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

mick_n3 wrote:
Mine is set to

GPS-GLONAS
WBUS-5

And is working ok


So you can see you past travels in Map Format?

I just wondered if I needed to change setting to "GSM-LOCATION" but I dont think so. It seems to know where I have gone but the map bit behind the route is missing!
  
Post #218083418th Oct 2020 1:35 pm
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mick_n3
 


Member Since: 19 May 2017
Location: Kettering
Posts: 438

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

Yes I can see all past journey's with those settings
GPS-GLONAS
WBUS-5
 
M6NIO 
 
Post #218098619th Oct 2020 9:31 am
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

Anybody got a contact email for Altox?
  
Post #218100119th Oct 2020 10:36 am
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mick_n3
 


Member Since: 19 May 2017
Location: Kettering
Posts: 438

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

info@altox.ru

They're normally pretty good at responding
 
M6NIO 
 
Post #218100419th Oct 2020 11:11 am
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

Thumbs Up Thumbs Up Thumbs Up

I had found this earlier but will send to both!

'info@altox-europe.eu'
  
Post #218100519th Oct 2020 11:12 am
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

JFI

Got an immediate auto reply from info@altox.ru but nothing from info@altox-europe.eu Thumbs Up
  
Post #218100619th Oct 2020 11:18 am
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Gazellio
 


Member Since: 08 Jan 2011
Location: Chilterns
Posts: 4130

United Kingdom 2009 Discovery 4 TDV6 SE Auto Indus SilverDiscovery 4

All fixed in minutes by Altox in Russia very efficient team and business Thumbs Up
  
Post #218122220th Oct 2020 10:54 am
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