Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161
DG,
So it's normal to receive a customer survey after purchasing a LR vehicle in the UK? Is it the dealer or LR themselves who send them? I didn't get one when i bought mine in France....
15th Jun 2017 8:15 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134
Me neither. Though it may be a new fangled thing as haven't bought a new car from LR since 2006.
15th Jun 2017 8:16 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979
I've had them both paper and online
15th Jun 2017 8:17 pm
Bello35
Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161
You must be a VIP then DG...
15th Jun 2017 8:18 pm
Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
I've had one for the last 3 and every time the car goes in for a service or work.DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
15th Jun 2017 9:00 pm
Hairy Dan
Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319
I've had them for the past 3 D4's but not the new one (yet) I even got £50 for answering one of them Cheers Ian
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Club N.E.R.D.S
Kielder 4x4 Safari
Discoless
I get an online survey every time my car goes in the dealer, service repairs etc, basically asking how I rate the dealer. this includes one question, would I recommend Land Rover.In Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.
- Beta User
16th Jun 2017 6:46 am
ruben D3 Decade
Member Since: 26 Sep 2006
Location: ASTURIAS
Posts: 2440
and here too! lost in translation!
DISCOVERY 3 SE man. TDV6 2006, my true love!
DEFENDER 2 SE D I6 MHEV 2024, other live.
16th Jun 2017 8:58 am
B16 KJR
Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005
I have always had survey's from LR about the service that I have received after a dealership visit, but I've never had one about the vehicle itself.
16th Jun 2017 9:59 am
pjm-84
Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2608
Seems to be a new thing. Had one when I purchased our VW Cali. When asked if I would buy from the dealer again, I responded maybe.
This allowed VW to claw back from my dealer a considerable amount via the rebate scheme. Had one very dealer on the phone to me. I felt bad so wrote an email to VW
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