Yes. Two year. Having a little struggle with the dealer about paying excesses though.
Getting the old "we've never had a lower front arm bush on us before" chestnut!!!Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
Don't get me wrong, I'd rather pay the £100 excess than the £999 quoted they quoted last year to replace them, and the £100 excess rather than the £750 quoted this year. But why should I have to pay it twice????Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
16th May 2017 10:50 am
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20731
Are they knocking? Or is it an MOT station looking for work? My D3 Build Thread
The station isn't doing the work, they've just carried out the MoT. I've asked the 'old' ones back. Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
16th May 2017 10:57 am
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
What do you mean by excess? Surely if the parts fail within the two years, it's up to them to sort it?
Or are they trying to get you to claim against the warranty you have?
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
For the works done in 2016 (quoted at £999), Warranty Direct paid and I paid a £100 excess, £50 for the nearside and £50 for the offside.
Warranty Direct are again footing the bill (£750) and again want the two £50 excesses paid. My argument
to the dealer is that I'm looking for them (the dealer) to re-imburse me last year's excess as the parts they supplied and fitted weren't fit for purpose.
I know it's a long shot, but you have to try.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
16th May 2017 2:44 pm
DigitalJunior
Member Since: 22 Nov 2008
Location: Cumbria
Posts: 4398
should last far longer than 11k - sales of goods act - not fit for purpose!!
16th May 2017 2:46 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
alfamale wrote:
For the works done in 2016 (quoted at £999), Warranty Direct paid and I paid a £100 excess, £50 for the nearside and £50 for the offside.
Warranty Direct are again footing the bill (£750) and again want the two £50 excesses paid. My argument
to the dealer is that I'm looking for them (the dealer) to re-imburse me last year's excess as the parts they supplied and fitted weren't fit for purpose.
I know it's a long shot, but you have to try.
Yeah, sorry what I'm getting at is I though dealer fitted parts had a 2 year parts and labour warranty on it. So they should fully foot the bill, and claim back from LR. Or do I have that wrong?
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
You are right, but they couldn't do it in a timely manner. From what I was told yesterday, they wanted the car back on Wednesday (tomorrow) and couldn't diagnose until later in the week and then perhaps not complete any works until next week.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
should last far longer than 11k - sales of goods act - not fit for purpose!!
Agree. And they will be getting the bushes back, but I'm not expecting much.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
16th May 2017 2:52 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
Ah I see. Very convenient they can't do it quickly to help you!
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
If this was my doing, fine, I accept the inconveniences, but it's not. They've not been at all helpful. No offer of a loan car during initial discussions. Just an implication that they'll get to it when they can. Hence the reason for using the local indy.Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
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