Member Since: 09 Jan 2011
Location: Chilterns
Posts: 4130
Just a thought but it seems all would have been well with car before the oil pump went splat. Dealer could not have been expected to know that this would happen in the future as it is an all fine before a catastrophic failure situation and it's unlikely that this could have been foreseen by the dealer.
Quote:
-If you bought through the trader and as you have had the vehicle less than 6 months the trader will have to prove that the fault wasn`t present when you bought the car-
PS: Not taking sides by the way
16th Jan 2017 3:01 pm
RutlandBoy
Member Since: 23 Oct 2016
Location: Northants
Posts: 93
Hi,
I'd tend to agree, hindsight is 20/20, everything was spot on just goes to show.
Its a shame JLR haven't really grasped the nettle and acknowledged the issue - even a part contribution might help a little !
Just had a call from Fox - confirmed as an Oil Pump failure as expected
They're about to let the warranty company know so lets see what the say......
16th Jan 2017 3:05 pm
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8062
RutlandBoy wrote:
Don't expect the bill to be small ..................
Will be "interesting" to see if it the classic oil pump failure or not.
If not what else might cause it - cam belt failure (this was replaced on time but you never know) - is there something else that could snap / fail and cause this......
Rear cam shaft drive chain snapped?- SIL had one snap, does more damage as belt snapping as engine keeps running on 3 cylinders It can when others can't,
It will when others won't,
It goes where others don't.
16th Jan 2017 3:08 pm
RutlandBoy
Member Since: 23 Oct 2016
Location: Northants
Posts: 93
Hi no - is the 'standard' oil pump casing failure
Fox are contacting the warranty company to see their position - sometimes more strip down is needed (which I'll need to pay for) to find out all the other components that have been damaged as well.
If this is the case would it be worth it - or should I skip it and go for a replacement engine plus fitting (if the warranty will go for it or contribute?)
Having read through all the posts on this, depending on what the warranty company says I guess there is going to be some big decisions to be made....
New engine - 10K plus
Recon engine (if one exists!! minefield) - 3-4K
Rebuild (if possible) - 2-4K
Jag engine from EuroJag (or similar) 2-3K Plus fitting prob 5K
Just wonder if the Warranty Company would like it rebuilt or would contribute to a recon or Jag fitment.
I'll update when I have any updates.
16th Jan 2017 3:28 pm
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8062
Sorry to hear that, it's almost inconceivable that a company like LR can produce and market vehicles with a major fault like this and continually get away with it and yet they will replace tow bars free of cost, by comparison I once had a inlet manifold fail on a three year old Mercedes at 60k miles and the answer I got from them was "if we repair it under warranty at 60k miles we may as well give a lifetime warranty and we are not prepared to do that!", so the question is how many miles do manufacturers expect vehicles to last, or how many miles are they built to last?It can when others can't,
It will when others won't,
It goes where others don't.
16th Jan 2017 5:14 pm
RutlandBoy
Member Since: 23 Oct 2016
Location: Northants
Posts: 93
So here's the damage
Look at my nice new alternator
should have listened to my inner voice
Passed onto warranty company - i'm not holding my breath.....
and M3DPO - agree entirely - but then it is nearly a 10 year old vehicle - even if it has 'only' done approx 12K a year !
Any idea how I contact JLR customer services if I need too try ?
I do recall a Mercedes S Class that I had (an old shape one was 9 years old), took it into Mercedes for a service, and complained about the rear arches starting to show signs of slight rust, they took one look at it, apologised and arranged for it (the whole car) to be resprayed at their cost (!) under their 10 year paint warranty, looked brand new when I got it back - when they checked it has 5 weeks left to run on their warranty lucky or what - this was three years ago.
I wonder if JLR would do that or simply not say anything until 6 weeks later ?
That was service, and my daily driver is ...... you guessed it a Mercedes.
That being said, I love the Disco's and range rovers, had plenty of them and so have been in with eye's open - as above I wish i'd listened to my inner voice
16th Jan 2017 6:19 pm
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16th Jan 2017 9:59 pm
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8062
If it's with WD I wouldn't hold my breath, if it dosn't say "oil pump bracket" in the small print it's not covered It can when others can't,
It will when others won't,
It goes where others don't.
Surely that's the cam belt idler bracket, but no argument that the oil pump casting has failed which led to other damage Altox GSM FBH controller thread
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16th Jan 2017 10:34 pm
Gareth Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26698
I'm sure my WD luxury care policy covers castings. It's whether the consequential damage is also covered.
16th Jan 2017 10:36 pm
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8062
RutlandBoy wrote:
..........
I do recall a Mercedes S Class that I had (an old shape one was 9 years old), took it into Mercedes for a service, and complained about the rear arches starting to show signs of slight rust, they took one look at it, apologised and arranged for it (the whole car) to be resprayed at their cost (!) under their 10 year paint warranty, looked brand new when I got it back - when they checked it has 5 weeks left to run on their warranty lucky or what - this was three years ago.
I wonder if JLR would do that or simply not say anything until 6 weeks later ?
That was service, and my daily driver is ...... you guessed it a Mercedes.
That being said, I love the Disco's and range rovers, had plenty of them and so have been in with eye's open - as above I wish i'd listened to my inner voice
I had exactly the same with a one year old Rover SD1 3500V8 back in 1976(showing my age now), Rover stripped it down, sand blasted it and did a complete respray inside and out, looked better than it did when new, still rusted 3 years later though.It can when others can't,
It will when others won't,
It goes where others don't.
16th Jan 2017 10:38 pm
RutlandBoy
Member Since: 23 Oct 2016
Location: Northants
Posts: 93
Its not WD (perhaps thankfully!) , I've read both the detail policy and the overview very carefully and it looks like this sort of damage either the pump or the casing is indeed covered, but as you say consequent damage might well be questionable as its not defined absolutely from what I can see.
They have the details and the pictures and so will be interesting to see but I'm guessing on a compromise short of full new engine
Will update when I have any news.
BTW Fox have been really great in helping me and responding quickly with quote etc. to help me.
16th Jan 2017 11:41 pm
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17th Jan 2017 9:59 am
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8062
If it is covered don't suggest or settle for a compromise, you paid for insurance cover insist it is done properly or not at all, they may even write it off, first thing is to get them to confirm it is covered before divulging costs It can when others can't,
It will when others won't,
It goes where others don't.
17th Jan 2017 10:03 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72768
Gareth wrote:
I'm sure my WD luxury care policy covers castings. It's whether the consequential damage is also covered.
Consequential damage is covered. The example being if a belt that isn't covered goes and takes out the engine then the engine is covered minus the cost of the belt.
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