Member Since: 29 Nov 2014
Location: A Yorkshireman in Surrey
Posts: 46
How long before you had to call LR Assistance?
Well - that's our D4 christened already - collected yesterday afternoon and before 1pm today we were limping up the A25 near Shere in Surrey under vehicle restricted performance conditions... 29mph flat out up the climb onto the Surrey Hills.
Thankfully we were able to pull in at Newlands Corner and wait the 90 minutes for Land Rover Assistance to appear (once the dealers had called then as our cover hadn't even been set up yet) and diagnose the turbo switchover valve was stuck open.
A bit of magic spray later and the valve was sufficiently operational for us to be back on our way; apparently this was quite common before the part was redesigned (?) and we will be booked in for a replacement under Warranty on Monday.
How many can beat 23 hours before needing their first intervention? Spirits not dampened just yet though...
20th Dec 2014 5:21 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
I had restricted performance within 4 hours.
I just turned it off waited 10 minutes and it has been fine since, but I guess this doesn't count as I didn't call anyone.
Mine had been at the dealers for a few weeks before purchasing it (used), so I just put it down to it being started up and moved around and only running for a few minutes at a time, especially as I got the message the first time I really accelerated hard and it appeared at 60mph and I then started slowing down.Andy
20th Dec 2014 5:46 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50973
Re: How long before you had to call LR Assistance?
Ian Donkin wrote:
How many can beat 23 hours before needing their first intervention?
When I picked up the D4, my dealer was still waving me off down the road when it sank to the bump stops and lit up like a Christmas tree ....so 15 seconds and 30 yards. 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
20th Dec 2014 6:03 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
Ouch, I bet the salesman scurried off in a hurry!
I think we have a winner though.Andy
20th Dec 2014 6:16 pm
Ian Donkin
Member Since: 29 Nov 2014
Location: A Yorkshireman in Surrey
Posts: 46
Suppose I'd better count myself lucky that I got home without event on collection then!
Mind you, the promised call within 30 minutes about the replacement car tomorrow hasn't materialised yet...
20th Dec 2014 6:21 pm
promitheus
Member Since: 04 Jul 2009
Location: Afidnes, Greece
Posts: 572
Re: How long before you had to call LR Assistance?
DG wrote:
Ian Donkin wrote:
How many can beat 23 hours before needing their first intervention?
When I picked up the D4, my dealer was still waving me off down the road when it sank to the bump stops and lit up like a Christmas tree ....so 15 seconds and 30 yards.
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