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LR Customer Experience Program
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GlosBoy
 


Member Since: 16 Oct 2009
Location: Chandlers Ford
Posts: 2444

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Aintree GreenDiscovery 4
LR Customer Experience Program

Just had an email from what looks like LR.

Tagged as above,

It would apprear they want feedback on when my car goes in for its next service or work.

And if I do this I get £100

My car is in Stratstones now having Turbo valve replaced

Is this real or a scam?
 D4 HSE - Aintree Green
D4 Orkney my13 - gone
Stornaway D4. Gone, Didn't like it at all
D3 silver manual. Loved my first LR


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Post #12126906th Jan 2014 3:14 pm
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markate
 


Member Since: 17 Sep 2011
Location: England
Posts: 702

2016 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

Think it is genuine - if you're not sure send a message to Pete@LandRover who works for LR Customer Relations and he'll confirm one way or another.
  
Post #12126946th Jan 2014 3:18 pm
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divein
 


Member Since: 08 Aug 2012
Location: Rockcliffe
Posts: 149

Scotland 2007 Discovery 3 TDV6 Base 5 Seat Auto Zermatt SilverDiscovery 3

1st check would be the address it came from, if from LR I would assume it would have LR in the address somewhere, if from [email protected] ect deffo a scam Thumbs Up
 William  
Post #12126976th Jan 2014 3:21 pm
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GlosBoy
 


Member Since: 16 Oct 2009
Location: Chandlers Ford
Posts: 2444

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Aintree GreenDiscovery 4

That's what confused me. the address is

[email protected]

But its got the Stratstone Principle in the note so I'm 90% sure its good.
 D4 HSE - Aintree Green
D4 Orkney my13 - gone
Stornaway D4. Gone, Didn't like it at all
D3 silver manual. Loved my first LR


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Post #12127016th Jan 2014 3:30 pm
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divein
 


Member Since: 08 Aug 2012
Location: Rockcliffe
Posts: 149

Scotland 2007 Discovery 3 TDV6 Base 5 Seat Auto Zermatt SilverDiscovery 3

Just checked out your email address, you can copy and paste them into search engine and will tell you who it is. performancein people are legit, they work with a lot of large companies including LR/jaguar Thumbs Up
 William  
Post #12127026th Jan 2014 3:34 pm
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CRC@LandRoverVerified Account
Verified Account 


Member Since: 12 Oct 2012
Location: Coventry
Posts: 415

United Kingdom 

Hi,

I have just sent you a PM regarding this, however since you have now provided the email address I can confirm this is a genuine scheme designed to allow us to gain greater feedback and insight in customer experience and the way the dealerships are operating.

As stated, if anyone does have any doubts about any emails or contacts, please contact me directly with the details and I will be more than happy to investigate.

Many thanks,
Pete
  
Post #12127046th Jan 2014 3:35 pm
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GlosBoy
 


Member Since: 16 Oct 2009
Location: Chandlers Ford
Posts: 2444

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Aintree GreenDiscovery 4

Pete

Thanks for the confirmation.

I just get paranoid about the amount of scams I get. some are very clever

Divein - thanks also, wasnt aware you could do that

Mark
 D4 HSE - Aintree Green
D4 Orkney my13 - gone
Stornaway D4. Gone, Didn't like it at all
D3 silver manual. Loved my first LR


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Post #12127076th Jan 2014 3:39 pm
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divein
 


Member Since: 08 Aug 2012
Location: Rockcliffe
Posts: 149

Scotland 2007 Discovery 3 TDV6 Base 5 Seat Auto Zermatt SilverDiscovery 3

Thumbs Up
 William  
Post #12127096th Jan 2014 3:41 pm
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Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

I did one last year (but only got £50 Evil or Very Mad ) When the cheque eventually arrived it was from the survey people and not Land Rover, it did take the cheque a long time to arrive as when I got it I had forgotten all about it and had to wrack my brains as to why the company were giving me £50 Embarassed Laughing
 Cheers Ian
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Club N.E.R.D.S
Kielder 4x4 Safari
Discoless 
 
Post #12127146th Jan 2014 3:56 pm
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Nick H
 


Member Since: 25 Feb 2013
Location: Southampton
Posts: 659

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Yulong WhiteDiscovery 4

service due end of Feb if you want me to participate Thumbs Up
  
Post #12127576th Jan 2014 5:17 pm
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