Member Since: 05 Oct 2009
Location: Gloucestershire
Posts: 295
Speed of delivery from the site shop !!
A little dissapointed with the communication, speed of delivery from the site shop.
Order 2x items, both items i was told were in stock and ordered on 8.2.10.
Still no sign of delivery or communication from the site to my emails...
Can anyone shed some light on this for me
Regards
Andy (Kidz)
13th Feb 2010 10:28 am
Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
Ordered my new stickers and were with me within a couple of days top service as usual MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
13th Feb 2010 10:34 am
Martin Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18563
In response to the two emails you've sent me as well this morning, you have an e-mail in return.
Sorry to hear that you're disappointed, I hope the email will explain the reasons.
Martin06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know!
13th Feb 2010 11:42 am
Kidz
Member Since: 05 Oct 2009
Location: Gloucestershire
Posts: 295
yes postage is crap not Matins faultHome of RLD Hidden winch mounts Spare wheel Locks Trailer Body Fabrication ray@rld-tech.co.uk D3/4 sump plates MY 14 sump plates and the Discovery Sport wheel protectors Discovery 5 wheel locks
more Helsport tents and other things for camping Law of Mechanical Repair:
"After your hands are coated with grease, your nose will begin to itch and you'll have to pee!"
19th Feb 2010 8:58 pm
Martin Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18563
For anyone who's wondering what is going on here...
An order was placed by Kidz for two items and I was not able to pack the order until the weekend.
I came to pack the order and one item as ordered was in stock, but damaged. This was the last item I had in stock, so I promptly ordered more. This was communicated on 13th Feb.
I have not yet received this stock which is why Kidz has not yet had his order completed.
So there isn't a fundamental problem with the shop, ordering, packing or delivery, just a stock issue caused by a damaged item which I have had to reorder and hasn't arrived with me yet.
Martin06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know!
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