We should all note that all Land Rovers built from 1st July 2013 have their full service history available to access online. You can register here to access the vehicle's history:-
Check your service history & if incomplete get the offending dealer to sort it out.
In the light of what has been said in the thread referred to above I would suggest that when checking your car in with a JLR franchisee you should always:-
1. Ask for an invoice, particularly if you are on a service plan; and
2. Ask the Dealership to provide a copy of the updated on-line service history
Hope this helps !
NJSS
Edited to refresh the link to JLR which appears to work now.Am I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
Last edited by NJSS on 5th Mar 2019 4:30 pm. Edited 2 times in total
4th Mar 2019 10:28 am
Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
That link does not work
Further more have just been discussing this with my dealer and apparently “we” as customers and owners can not access the history!!!!!!MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
4th Mar 2019 7:19 pm
lespes
Member Since: 17 Sep 2009
Location: Sitting Down
Posts: 2232
Volvo use online but have retained service book as well for owners convenience D4 Landmark MY16 Santorini Black THE LAST
D4 HSE MY12 Marmais Teal: Gone. Missed a lot!
Freelander 2 SD HSE MY11 Silver:Thankfully gone.
D4 HSE MY11 Silver: Gone missed !
Range Rover Sport MY06 HSE Buck Blue: Gone missed!
Discovery D2 TD5 Facelift MY Red Gone Missed!
Discovery D2 TD5 Cobalt Blue: Gone Missed!
Discovery D1 Auto Oxford Blue Not missed at all!
Discovery D1 Avalon Blue First LR! missed!
Now demoted to a VW
4th Mar 2019 7:36 pm
Bigcol66
Member Since: 28 Jul 2010
Location: Welshpool, Powys
Posts: 775
Click on the above link to the thread and there is a link on the thread. Just checked mine. Only one service on there showing and my D4 should have had 2 services.
4th Mar 2019 8:25 pm
Woolmeister
Member Since: 26 Mar 2007
Location: Chandler's Ford
Posts: 3457
Interim oil changes are not shown in the service history, some unscrupulous dealers have even removed additional oil change services that fall outside of the Discovery Sport 21,000 service regime.
Sound advice from NJSS. Make sure you get an invoice for ALL work completed so you have proof it was done when your engine goes bang and dealer failed to update OSH.
Only the VIN is required to access OSH now.
Steve2021 BMW iX3 Premier Edition in Carbon Black ⚡️🔌
2019 Škoda Kodiaq 2.0 Tdi 190 DSG Sportline in Quartz Grey. Excellent vehicle. Gone.
2017 Discovery Sport HSE Auto in Carpathian Grey and Ebony Leather. Modern JLR Junk. Gone.
2007 Discovery 3 TDV6 S Manual in Zermatt Silver with Ebony Cloth (143k) Gone, but now patrolling the Asia section of the West Midlands Safari Park!
NigelAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
5th Mar 2019 4:20 pm
Woolmeister
Member Since: 26 Mar 2007
Location: Chandler's Ford
Posts: 3457
Yes but, as I stated above, you no longer need to register using your personal details for OSH. You just enter your vehicle's VIN.
Steve2021 BMW iX3 Premier Edition in Carbon Black ⚡️🔌
2019 Škoda Kodiaq 2.0 Tdi 190 DSG Sportline in Quartz Grey. Excellent vehicle. Gone.
2017 Discovery Sport HSE Auto in Carpathian Grey and Ebony Leather. Modern JLR Junk. Gone.
2007 Discovery 3 TDV6 S Manual in Zermatt Silver with Ebony Cloth (143k) Gone, but now patrolling the Asia section of the West Midlands Safari Park!
Complain to the dealer who failed to record the service on-line.
If it's not put right this potentially casts a shadow on your cars service history & thus its resale value.
Don't stand for any nonsense.
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
5th Mar 2019 4:28 pm
Bigcol66
Member Since: 28 Jul 2010
Location: Welshpool, Powys
Posts: 775
Yes I will complain as it could effect my warranty.
5th Mar 2019 8:49 pm
Hairy Dan
Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319
Member Since: 16 Jun 2010
Location: SW London
Posts: 706
I always have an interim oil change. It was mentioned to me that although it doesn’t go on the OSH, when an official Land Rover invoice is raised for work carried out there is a central record of this with Land Rover. Useful for when the crank goes😳.
6th Mar 2019 3:03 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902
That should have no bearing on what happens if the crank goes, it’s not required by them in any way shape or form,Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
6th Mar 2019 5:53 pm
jonno1
Member Since: 16 Jun 2010
Location: SW London
Posts: 706
As I understand it, if an unfortunate owner were to appeal to LR with a vehicle out of warranty that has a spun bearing/snapped crank, the following would be considered: Overall vehicle condition, full dealer service history with LR dealer invoices for all additional work using only original parts. The unfortunate owner would need a supportive dealer as well to fight his corner, hence my comment regarding official LR invoices. All this for what is considered to be a “known fault”.
6th Mar 2019 6:26 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902
It looked like like you thought the extra oil change was the difference Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
7th Mar 2019 6:05 pm
jonno1
Member Since: 16 Jun 2010
Location: SW London
Posts: 706
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
you should put them right - they are clearly in the wrong.
