Member Since: 15 Jul 2014
Location: Lancashire
Posts: 703
xcentric wrote:
alfamale wrote:
8.2 Hours: Labour (£1,105.00)
cor, wish I could charge that hourly rate.....
Dick Turpin would have been embarrassed to charge those rates, according to my calculator that is £134.75 per hour. Until I retired in September part of my job was to manage 5 in house workshops for a large Local Authority, I won't quote the exact labour rate, as that is commercially sensitive information, but suffice to say it was under £40.00 per hour. This included all direct labour costs, indirect labour costs such as holidays, sick pay, pensions, NI etc and all overheads plus a percentage contribution to capital employed.In other words everything a Main Dealer would have to take into account except image of premises and profit. My Technicians were paid the same sort of hourly rate as main dealer Technicians with a significantly better benefits package, better holidays, better pension and better sick benefits. Our expenditure on specialist diagnostic equipment was at least the equivalent if not greater than that of a JLR dealer as we were dealing with a wide range of different Marques and types of vehicles. In addition our parts inventory was probably significantly greater as when it is snowing it is no good saying "Oh sorry snow plough parts are on back order" similar with blue light vehicles such as Fire Appliances and Ambulances. It sickens me that main dealers get away with fleecing the private customer on labour rates, you can bet that the big leasing companies and Land Rover warranty are not paying the dealers these rates.
I do the vast majority of the maintenance on my Discovery myself and am therefore insulated from this highway robbery and I am grateful for the sharing of technical information on this forum that enables me to continue to do that. I applaud the likes of Disco_Mikey, Flack, Bodsey, Robbie, Geoff, Advanced Factors, Gap Diagnostics, etc (I apologise to anybody that I may have missed) that help to keep those less able to wield a spanner, an oily rag and a big hammer out of the rapacious clutches of the main dealer network.
Note for those still wedded to the main dealers, the Highways Agency, who employ a significant number of Discoverys over a very high mileage and are extremely safety conscious do not use the main dealer network for servicing and repairs!
1997 Defender 90 for the kids and I to have a go at some competitive off road RTV and Tyro trials, daughter picked up her first trophy over the August Bank Holiday.
Previous Land Rover history
1996 P38 4.6 V8 Autobiography
1996 Discovery TDi 300
1972 Range Rover 3.5 V8
LWB Hard Top Series 3
LWB Truck Cab Series 2A
Not been without a Land Rover for over 40 years - I must need therapy!
18th Dec 2015 3:36 am
Mambosasa
Member Since: 31 May 2013
Location: Birmingham
Posts: 226
Oh dear. I had mine replaced too. On side only, full injector kit as well. I used an indi and cost me about 900 notes all in.
Absolute pain but the car will be as good as new once done. I just worry that the other side will go too at some point.D4 HSE all the way
18th Dec 2015 5:53 am
crews control
Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
Some good news... LRCS have agreed to pay 50% - so that's £1,100 for both manifolds replaced on my 2011 D4. It's a big job so I'm happy with that... it has done over 100k
(the rest is for the belt change and worn suspension parts)
Little concerned that the faulty manifold TSB was issued April 2015... by coincidence, just after the last 2011 car has left the manufacturers warranty period !
18th Dec 2015 8:50 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72774
Slight thread resurection.
alfamale wrote:
Not a bleeding chance in hell! Thankfully WD came up trumps and footed most of the £1,700+ invoice for:
Just been having a look at this, was it a straightforward claim? Had a mooch at the WD policy doc & can't find inlet manifold, does it have another name, like throttle body?
6th Sep 2016 5:48 pm
Wilsong2
Member Since: 12 Oct 2016
Location: Uk
Posts: 2
crews control Inlet manifold
Hi there really interesting thread as have just discovered the same with my 2010 disco 125000 miles...
Would be very grateful if CrewsControl could send me any correspondence with LCS which I could then use myself?
Many thanks in advance.
15th Oct 2016 7:12 pm
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20727
DSL wrote:
Slight thread resurection.
alfamale wrote:
Not a bleeding chance in hell! Thankfully WD came up trumps and footed most of the £1,700+ invoice for:
Just been having a look at this, was it a straightforward claim? Had a mooch at the WD policy doc & can't find inlet manifold, does it have another name, like throttle body?
Just been having a look at this, was it a straightforward claim? Had a mooch at the WD policy doc & can't find inlet manifold, does it have another name, like throttle body?
I think I have looked for it before and haven't seen it in my WD EXtra Care policy.
Is this MY11 only or is MY10 included as well in the faulty batch? Good to see LR pausing something towards it!
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
15th Oct 2016 7:35 pm
Mr.Pastry
Member Since: 24 Nov 2010
Location: South Wales
Posts: 482
See below for chassis numbers affected.
Landrover paid for mine in full because it is a manufacturing defect.
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2136
Basically all D4s then
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
15th Oct 2016 8:47 pm
Wilsong2
Member Since: 12 Oct 2016
Location: Uk
Posts: 2
Mr Pastry, was your disco still in warranty?
15th Oct 2016 10:39 pm
crews control
Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
Re: crews control Inlet manifold
Wilsong2 wrote:
Hi there really interesting thread as have just discovered the same with my 2010 disco 125000 miles...
Would be very grateful if CrewsControl could send me any correspondence with LCS which I could then use myself?
Many thanks in advance.
Hi Wilsong2, I'm afraid I didn't have anything to do with LCS directly on this issue... it was all negotiated through my LR dealer. At that time I was very lucky to have a good relationship with a dealer I trust. I think I still have the invoices for the work, but all it said was -50% contribution from LR.
Sorry I can't be more help - (it did help being able to quote the TSB notice numbers... until then I don't think they would have tried claiming anything extra from LR).2005 D3 HSE 2011 D4 Landmark 2016 D4 HSE Lux
2017 Ford Tourneo VR46
Club Waitomo
15th Oct 2016 10:58 pm
silvertruck
Member Since: 15 Jun 2010
Location: Bath
Posts: 339
Can anyone please quote me teh TSB and better still the content for this one? I have a 2011 model year which has just been diagnosed and about to go into bat with LR.
14th Mar 2017 3:15 pm
silvertruck
Member Since: 15 Jun 2010
Location: Bath
Posts: 339
so that didn't happen. Prices quoted by LR are ridiculous, had the drivers side one done with other things for less £600 and just had a quote for around £500 for the passenger side one. Even with the 'LR contribution' at their costs it is not happening. Whilst the pain and effort associated with dealing with LRCS might make it feel good to get maximum 50% off, it is still way higher than the indie prices. Unless you can get the costs covered by an external warranty (anyone managed that wheeze?) reckon best bet is indie on these.
I had no contribution from LR for either of mine but did get Warranty Direct to cover both. Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
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