Paint issue inside doors being poor colour coverage. Finance company got involved and have said that I am entitled to full refund or a replacement vehicle. Trouble is cannot get a replacement vehicle the same spec with rear aircon now
They have offered me a further £3k off to keep vehicle I have though.Defender 300Tdi 110 HCP - Keswick Green
Discovery 4 SDV6 HSE LUX - Montalcino Red/Black Pack - Gone
Connect L2 Double Cab - Moondust Silver
Connect L1 - Moondust Silver
VW California Ocean 150PS DSG - Reflex Silver
29th Jul 2015 12:38 pm
Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1079
How on earth does a luxury car maker selling some of the most expensive so-called high end vehicles in the the marketplace let dodgy paint get past 'all' the supposed quality assurance inspections you might expect it to be subjected to
If they can't spot poor paint what else are thye missing beneath the covers.......... I have new one on order for next year YIKES "Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
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29th Jul 2015 1:12 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
SGH wrote:
twistedmr666 wrote:
what issues you had with your disco?
Paint issue inside doors being poor colour coverage. Finance company got involved and have said that I am entitled to full refund or a replacement vehicle. Trouble is cannot get a replacement vehicle the same spec with rear aircon now
They have offered me a further £3k off to keep vehicle I have though.
Seems pretty fair in the circumstances.2011 - 2015: 3 x FL2
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29th Jul 2015 3:49 pm
dubbs
Member Since: 18 Apr 2012
Location: Gloucestershire
Posts: 3626
Heard they were dropping a few things we wanted including Causeway Grey (only available on RR products after dropping it from Discovery) and the rear aircon.
So we ordered and literally had the last causeway... Dealer even had to ring to make sure our build slot would get the colour!
Rear air con is fab but a real for the second battery location as I'm struggling to find a spot for it now.MY15 DIY Black Pack (Better than factory and half the price!)
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Hatchbag
Member Since: 19 Jun 2015
Location: essex
Posts: 39
SGH, when did you order your Discovery? You got the rear Air Con?White Landcover Discovery SE Tech
Fuji White
Black Design Pack Pack 20 inch
Surround Camera System
Electric Seats( without memory) and front armrests
Exterior Detection Pack
previous cars
2011 BMW 520D M Sport Touring white
2006 BMW 730D silver
2002 Honda Legend Gold
2006 BMW 330D M Sport black
1997 BMW 528i silver
2001 VW Beetle blue
1997 Nissan Micra white
My current MY2015 has rear aircon but I am awaiting a response from Dr Ralfp Speth and Tim Hicks, both of them have been sent letters regarding the poor service from the supplying dealer and LR customer services as the issue with mine could have been resolved before 2016MY went into production.
After speaking to a Sales Manager at another dealership I thought that for the price of two letters sent Special Delivery it worth a try to see what response I get.Defender 300Tdi 110 HCP - Keswick Green
Discovery 4 SDV6 HSE LUX - Montalcino Red/Black Pack - Gone
Connect L2 Double Cab - Moondust Silver
Connect L1 - Moondust Silver
VW California Ocean 150PS DSG - Reflex Silver
How on earth does a luxury car maker selling some of the most expensive so-called high end vehicles in the the marketplace let dodgy paint get past 'all' the supposed quality assurance inspections you might expect it to be subjected to
If they can't spot poor paint what else are thye missing beneath the covers.......... I have new one on order for next year YIKES
...there was a lengthy thread some days ago whether you should lookout you new car before the PDI
in this case it would be justified...
You may not have been able to open the doors...but any other paint work faults / dinges / dents would hopefully be obvious...these are what the smart body repair guys make their crusts on.
But it seems to be the inner door wheel arch area seems to be the bit thats always problematical...
To me paintwork inspection isn't rocket science...you use the inbuilt head mounted cameras & your brain.
You could use others tools such as paint thickness meters.
Maybe if LR & J are tapping in to this site they ought to take note that product is escaping the plant in less than to specification condition...this gives them or adds to a bad name..to me undeserved.BREXIT - done properly.
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With mine unless you look at inside of doors in direct sunlight you would not notice it but when I get my replacement I will look at it before PDI and have invested in a paint depth gauge.Defender 300Tdi 110 HCP - Keswick Green
Discovery 4 SDV6 HSE LUX - Montalcino Red/Black Pack - Gone
Connect L2 Double Cab - Moondust Silver
Connect L1 - Moondust Silver
VW California Ocean 150PS DSG - Reflex Silver
4th Aug 2015 7:54 am
twistedmr666
Member Since: 19 Jun 2015
Location: essex
Posts: 39
when did you put your order in? seems you just got your Disco. My order was placed in Feb and the car was built on 3rd JulyWhite Landcover Discovery SE Tech
Fuji White
Black Design Pack Pack 20 inch
Surround Camera System
Electric Seats( without memory) and front armrests
Exterior Detection Pack
previous cars
2011 BMW 520D M Sport Touring white
2006 BMW 730D silver
2002 Honda Legend Gold
2006 BMW 330D M Sport black
1997 BMW 528i silver
2001 VW Beetle blue
1997 Nissan Micra white
Member Since: 19 Jun 2015
Location: essex
Posts: 39
wow.White Landcover Discovery SE Tech
Fuji White
Black Design Pack Pack 20 inch
Surround Camera System
Electric Seats( without memory) and front armrests
Exterior Detection Pack
previous cars
2011 BMW 520D M Sport Touring white
2006 BMW 730D silver
2002 Honda Legend Gold
2006 BMW 330D M Sport black
1997 BMW 528i silver
2001 VW Beetle blue
1997 Nissan Micra white
4th Aug 2015 11:18 am
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
Apparently it depends on what build slots each dealer has or some such..... thats what I read on here anyway.... 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
My current MY2015 has rear aircon but I am awaiting a response from Dr Ralfp Speth and Tim Hicks, both of them have been sent letters regarding the poor service from the supplying dealer and LR customer services as the issue with mine could have been resolved before 2016MY went into production.
After speaking to a Sales Manager at another dealership I thought that for the price of two letters sent Special Delivery it worth a try to see what response I get.
Well I got a response, lets see what happens next ...
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