Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2230
Not impressed with Gordon Lamb "empty" invite
Hi,
had an invite from Gordon Lamb last night for their #Hibernot BBQ at Castleton
Thought "yes fancy that" so phoned up this morning to book a place
"Oh sorry all the places are full already" What only got the invite last night
They blamed some delay delivering emails via BT as sent Monday, saying a lot of people have only just received the invite.
Seems more like there inviting 100 peeps to 10 places so a lot of customers are going to be disappointed.
Not very good Customer Relations
They need to learn how to do a fazed invite and stop when the event is full
So when I bought the car they did not sort everything agreed to.
there service cost was to dear so went to another dealer
and now an "Empty" invite to an event
They are not doing very well in my eyes, not going to be rushing back to them.
Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999
I plan on living forever and so far so good !
Club DG Mclaren stuff
.
4th Feb 2016 5:59 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132
Shhhhhh, don't give SWMBOs across the forum ideas that we buy things on 14/2.
4th Feb 2016 6:32 pm
riverblanche
Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2230
Obviously it should only be
if the 14th is ON a Sunday
and
its a leap year Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999
I plan on living forever and so far so good !
Club DG Mclaren stuff
.
4th Feb 2016 6:38 pm
RDR
Member Since: 24 Mar 2013
Location: Derbyshire
Posts: 2260
I emailed them and got places for me and the family + dogs. They did say they had had to create extra slots and were still inundated in the response to me.MY06 S - Gone but not forgotten
MY12 HSE - Gone
MY16 HSE Luxury - Sold
MY20 D5 HSE - Sold
Current RR L460 PHEV
4th Feb 2016 6:39 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979
To be fair BT & Virgin were down for some time so anyone else receiving the email from other providers would have had an advantage ....which perhaps Lamb had no control over because they may not have been aware 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
4th Feb 2016 6:40 pm
riverblanche
Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2230
I do appreciate it has to be "first come first served" and hope you have a good day RDR
we had hoped to take the dogs as well which is why its annoying
But it seems everything with Gordon Lambs has "issues"
and that's just not good customer relations ...Transit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
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