Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72768
Agreed, LR won’t give a beep about you or your or your engine, you’re too far down the food chain for them to even think about, ie not in a shiny new car with manf warranty left.
22nd Apr 2019 1:55 am
Moo D3 Decade
Member Since: 13 Aug 2010
Location: Wiltshire
Posts: 13863
NoDo$h wrote:
Or save yourself an ulcer, accept that JLR won't give you a bean and move on.
The CEO will never even see the emails. And if he did, he has slightly bigger fish to fry than keeping someone with a 10 year old car happy.
Agree. Sorry, but you're on your own on this one.New Defender L663 110 SE (known as Noddy!)
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
22nd Apr 2019 10:17 am
gearmuncher
Member Since: 30 Oct 2018
Location: Woodley
Posts: 143
replace the engine every 34,000 miles that is not acceptable. JLR should be ashamed of them selves.
Meanwhile plenty out there with 150,000-200,000 miles on them, and more.
Engines lunch themselves for many reasons at all kinds of mileages. It's deeply unfortunate and expensive when it happens, but going on an unwinnable crusade for a contribution towards a 5 year old engine in a 10 year old car is only going to result in pain for one party (and it's not JLR).I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
22nd Apr 2019 12:30 pm
Ja92mie
Member Since: 16 Sep 2014
Location: Newquay
Posts: 1259
Yeah but if you don’t ask you don’t get!
22nd Apr 2019 1:16 pm
lespes
Member Since: 17 Sep 2009
Location: Sitting Down
Posts: 2232
To of had the first engine replaced for a cost of 4K after 215k seems a pretty good deal in first place and must of been well out of warranty even then.
Whilst 34k on new engine is very poor it is 5 1/2 yrs later, plenty out there offering 5yrs plus warranties, sadly not LR.To be honest would think any pursuit of recompense would just be a complete waste of time and probably add to your already high stress levels.D4 Landmark MY16 Santorini Black THE LAST
D4 HSE MY12 Marmais Teal: Gone. Missed a lot!
Freelander 2 SD HSE MY11 Silver:Thankfully gone.
D4 HSE MY11 Silver: Gone missed !
Range Rover Sport MY06 HSE Buck Blue: Gone missed!
Discovery D2 TD5 Facelift MY Red Gone Missed!
Discovery D2 TD5 Cobalt Blue: Gone Missed!
Discovery D1 Auto Oxford Blue Not missed at all!
Discovery D1 Avalon Blue First LR! missed!
Now demoted to a VW
22nd Apr 2019 1:45 pm
disco5
Member Since: 23 Dec 2012
Location: birmingham
Posts: 1088
ITS all about principles 34 thousand miles is crap and Lr know theres a problem with these engines and shells spinning / bottom ends going.
I have nothing to loose on kicking up a stink for LR and getting it in the papers one way or another.
Im very ill with one thing and another all put together and can die in my sleep or any day just a matter of things happening at once , either way im dying.
Im stuck without a motor i love to use.
I can't and won't suggest what your priorities should be, but if I were facing what you are I'm pretty certain yelling into a customer services abyss would be somewhere on the back of the third or fourth sheet of paper.
JLR didn't offer a 5 year warranty from new, regardless of mileage. So on principle, they'll ignore you.
Or be that bloke on the front page of the local rag, with the sad face, the car in the background, maybe a pile of receipts. The local paper may shift a couple of extra copies and there'll doubtless be a Facebook group that will take the mickey. Www.facebook.com/angrypeopleinlocalnewspapers/?locale2=en_GB springs to mind
Your call.I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
22nd Apr 2019 3:19 pm
sarumlight
Member Since: 07 Nov 2008
Location: Off the Plain
Posts: 1590
I don’t know whether I’m more surprised that that page actually exists, or that you’re not the only one of my friends who follows it!
22nd Apr 2019 3:25 pm
GLYNNE
Member Since: 06 Oct 2006
Location: KENT
Posts: 4645
Glad I just took a look
22nd Apr 2019 3:34 pm
lespes
Member Since: 17 Sep 2009
Location: Sitting Down
Posts: 2232
Quote:
LR say its not there problem ???? what do you members think ???
Just answering your question
Obviously you can ignore our honest thoughts, we may be wrong D4 Landmark MY16 Santorini Black THE LAST
D4 HSE MY12 Marmais Teal: Gone. Missed a lot!
Freelander 2 SD HSE MY11 Silver:Thankfully gone.
D4 HSE MY11 Silver: Gone missed !
Range Rover Sport MY06 HSE Buck Blue: Gone missed!
Discovery D2 TD5 Facelift MY Red Gone Missed!
Discovery D2 TD5 Cobalt Blue: Gone Missed!
Discovery D1 Auto Oxford Blue Not missed at all!
Discovery D1 Avalon Blue First LR! missed!
Now demoted to a VW
22nd Apr 2019 6:34 pm
Gazellio
Member Since: 09 Jan 2011
Location: Chilterns
Posts: 4130
Having owned several high milers and have now got two at 170k & 150k both run beautifully. THey are used daily and get regular long trips including London to Austria etc. (Both look like new cars)
These cars love being driven all day and all night but hate sitting around or doing nothing but very short trips.
My opinion anyway and I am sorry that you have a broken car after hoping and believing it would last another 200k.
22nd Apr 2019 7:16 pm
M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8057
Whilst you’ve got my deepest sympathy the problem you have got is like all warranty claims against any company LR will only pay out once on the original item, once a company has replaced any item in their eyes right or wrong they have fulfilled any warranty obligation and will usually make that clear with any claim.
Take a battery for instance, original fails under warranty, a new battery is supplied usually without any problem, but if the replacement fails you will not get another replacement as the terms of the original warranty have been fulfilled.It can when others can't,
It will when others won't,
It goes where others don't.
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