Member Since: 07 Sep 2015
WD are indeed back in business but 'old' WD and 'new' WD are different Underwriters and hence businesses.
Feedback on here about 'old' WD seems less glowing than when it was in mainstream business but that it still works (mainly email contact over claims and takes time to get authorisation). New WD is still new but I have not heard of bad stories.Jim
2014 Discovery 4 XXV SDV6 Causeway Grey
2016 Discovery 4 HSE Lux SDV6 Loire Blue - now gone
26th Oct 2021 9:32 am
Member Since: 22 May 2020
I’d have given it a punt, but there just wasn’t any feedback on the new company. Maybe it’s starting to filter back now.
The other thing that put me off was you could take it to whomever was your supplying dealership, handy if you had it from new and hadn’t moved or you’d got it locally, but otherwise you had to take it to someone they dictated. It could be anyone.
When I was enquiring, I told them I thought that would put a few people off. Why not have a nominated main dealer? Yes, they accepted that might put a few off, but basically hard luck.
26th Oct 2021 10:00 am
Member Since: 22 Oct 2017
Is the below the betterment clause?
5. Improving the condition of the vehicle
This condition, detailed below, will apply unless the “Component Contribution Removal” add-on is confirmed on your customer schedule. If we pay for repairs to your vehicle, it is not our aim to put you in a better position than before the repairs were made. In certain circumstances where replacement components are fitted to replace those suffering a breakdown, and this results in your vehicle being in a better condition than it was before the failure, you must pay towards the cost of the components.
For vehicles older than 6 years or with more than 60,000 recorded miles, the following table shows the percentage component cost we will pay, depending on the vehicle’s age or mileage at the time of the breakdown. We will always pay 100% of the labour charges.
Vehicle age or Mileage Component Contribution
Up to 6 years or 60,000 miles 100%
Up to 7 years or 70,000 miles 80%
Up to 8 years or 80,000 miles 70%
Up to 9 years or 90,000 miles 60%
Over 9 years or 90,000 miles 50%
The mileage limits shown here are the total miles from the date the vehicle was first registered.
29th Oct 2021 1:20 pm
Member Since: 15 Apr 2015
From memory (my car is too old for anything other than basic care now i.e. engine failure only), that's the one.
I got rid of the clause (following the advice on here) by contacting WD and paying a £50 fee to remove it.
WD paid out for loads of wear and tear items on the car, including one repair which I had done and then contacted them to ask if it would have been covered. They paid out, although they did say it was a one-off.2014 - D4 2010 HSE Nara Bronze
2012 - FL2 2009 GS Stornoway Grey
2001 - VW Passat Estate Inky Blue
1999 - Ford Mondeo Light Blue
1998 - Rover 25 Red
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