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Matt
 


Member Since: 15 Jul 2006
Location: Lost in Space
Posts: 456

Wales 2013 Discovery 4 3.0 SDV6 XS Auto Firenze RedDiscovery 4
Land Rover Customer Services

Hello
Does anyone know the phone number for Land Rover Customer Services......Its to do with the Approved Used Warranty Rolling Eyes

Regards Matt
 Discovery 4 SDV6 XS Firenze Red Ebony Leather

Club DuraTrac BLACK POWDER COATED 19 hse wheels
Disco 3 gone but not forgotten 
 
Post #18991349th Jan 2018 12:45 am
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Robert SausageTrousers
 


Member Since: 09 Aug 2015
Location: Cornwall
Posts: 466

United Kingdom 2016 Discovery 4 3.0 TDV6 HSE Auto Bonatti GreyDiscovery 4

https://www.google.co.uk/search?q=land+rov...p;ie=UTF-8
  
Post #18991869th Jan 2018 9:58 am
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F355GTS
 


Member Since: 10 Nov 2008
Location: North Hampshire
Posts: 849

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Buckingham BlueDiscovery 4

Unfortunately I suspect they'll tell you the aftermarket warranty is nothing to do with them
 Mark  
Post #18991879th Jan 2018 10:10 am
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Someone-Gone
 


Member Since: 21 Dec 2015
Location: Gone
Posts: 5117

United Kingdom 

+1^ unfortunately.
  
Post #18991889th Jan 2018 10:11 am
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Matt
 


Member Since: 15 Jul 2006
Location: Lost in Space
Posts: 456

Wales 2013 Discovery 4 3.0 SDV6 XS Auto Firenze RedDiscovery 4

Thanks everyone
Its nothing to do with the engine, its the drivers seat creaking like an old barn door.

Matt
 Discovery 4 SDV6 XS Firenze Red Ebony Leather

Club DuraTrac BLACK POWDER COATED 19 hse wheels
Disco 3 gone but not forgotten 
 
Post #18992059th Jan 2018 10:56 am
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ronp
 


Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15213

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

+2^

The clue is in the title .... 'approved'.
It means that LR approve of it, but won't have anything to do with it (especially in underwriting it.)
 I was a normal heterosexual chap, but in these new woke awakenings I now identify as a Wardrobe.  
Post #18992109th Jan 2018 11:10 am
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72778

Ukraine 

Matt, what's gone wrong?
   
Post #18992279th Jan 2018 12:09 pm
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J77
 


Member Since: 03 Mar 2008
Location: Fife
Posts: 6261

Scotland 

Customer Relationship Centre

lradvice@jaguarlandrover.com

Or

0370 5000 500

I’ve used it once or twice Laughing
 23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green  
Post #18992299th Jan 2018 12:13 pm
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Matt
 


Member Since: 15 Jul 2006
Location: Lost in Space
Posts: 456

Wales 2013 Discovery 4 3.0 SDV6 XS Auto Firenze RedDiscovery 4

Hi DSL

Drivers seat creaks ,when turning right at roundabouts /junctions and for the last few week every day driving ,can even get the seat to creak just moving/rocking side to side while sat on the seat.
Has been back twice before to sort the creak out,first time all moving parts re lubricated.The second time on the 22/8/17 the seat was removed from the D4 for more work to sort out the creak ,again all runners and the rear back rest adjustment motors were re lubricated again,this cured the creak for a few weeks .
All the work was coverd by the Approved Warranty .Iv`e got the work/job sheet for the work carried out by Stratstone Cardiff.
Seat starts creaking a few weeks later yet again ,taken back to Stratstone beginning of December and booked in for 8/1/18 .Received a phone call in the afternoon at 3:30 pm to say Approved Warranty would not cover the removal of the Drivers seat to solve the problem, thay had the D4 at 8:30 am .....To say i`m a bit naffed off is an understatement.

Matt
 Discovery 4 SDV6 XS Firenze Red Ebony Leather

Club DuraTrac BLACK POWDER COATED 19 hse wheels
Disco 3 gone but not forgotten 
 
Post #18993059th Jan 2018 5:44 pm
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Matt
 


Member Since: 15 Jul 2006
Location: Lost in Space
Posts: 456

Wales 2013 Discovery 4 3.0 SDV6 XS Auto Firenze RedDiscovery 4

Quick update
Just got a phone call from Stratstone Cardiff .Drivers seat has been removed after test drive ,seat creaked as soon as test driven .No splits found in plastic trim around base of seat , no cracks found in seat runners/frame .All moving parts of the seat have been re-lubricated again ,test driven again and no creaks reported .
Also told there are no costs to pay......Will see if the seat starts creaking again .

Matt
 Discovery 4 SDV6 XS Firenze Red Ebony Leather

Club DuraTrac BLACK POWDER COATED 19 hse wheels
Disco 3 gone but not forgotten 
 
Post #18993259th Jan 2018 6:28 pm
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