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Land Rover approved used tyres policy
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

DSL wrote:
Now u tell us you're ex-def2!! Any rubber on a D4 will be an improvement!!!!! Laughing Laughing Laughing

Only kidding. Maybe. Whistle


Who said anything about being ex Def2? Whistle
  
Post #18764606th Nov 2017 8:59 pm
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Censored JLR are now saying that as long as all tyres are matching then there isn't a problem. This goes against what they advise us as a consumer to fit.
  
Post #188154920th Nov 2017 10:28 am
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B16 KJR
 


Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005

Scotland 

Pot - Kettle Whistle
  
Post #188158120th Nov 2017 11:41 am
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

I've managed to get hold of Topix JLR approved used standards which clearly states that any vehicle under 5 years old must have tyres which are JLR approved oem standard. I have again contacted customer services and now await their response Banging Head
In the meantime I have also contacted Stratstone to make them aware that I have seen a copy of the approved used standard.

If no action is forthcoming would trading standards be interested as I have purchased a vehicle on the basis it has gone through the approved used checklist?
  
Post #18869525th Dec 2017 5:43 pm
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OJ
 


Member Since: 01 Oct 2017
Location: Loch Leven
Posts: 725

Scotland 

Have to commend your perseverance Thumbs Up
  
Post #18869645th Dec 2017 5:53 pm
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

The approved used standards document just happened to drop in my lap when I recently did someone a favour. Even the appropriate section was highlighted Laughing
  
Post #18869735th Dec 2017 6:09 pm
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OJ
 


Member Since: 01 Oct 2017
Location: Loch Leven
Posts: 725

Scotland 

Thumbs Up nice one
  
Post #18869745th Dec 2017 6:10 pm
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chugga90
 


Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 433

United Kingdom 2013 Discovery 4 3.0 TDV6 Commercial Auto Indus SilverDiscovery 4

ginjeremy wrote:
The approved used standards document just happened to drop in my lap when I recently did someone a favour. Even the appropriate section was highlighted Laughing


Would it be possible to post the relevant section on here please or pm it me as I have hit a dead end with my attempt to get them to deal with this request?
Thanks
 Discovery commercial tdv6 auto 2013
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Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed 
 
Post #18870285th Dec 2017 8:03 pm
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markate
 


Member Since: 17 Sep 2011
Location: England
Posts: 702

2016 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

Try this:

https://topix.landrover.jlrext.com/topix/c...oupId=1672

If the link doesn't work you'll need to select Discovery L319, 15 Model Year, owners docs, accessory fitting and then tyres.
 

Last edited by markate on 5th Dec 2017 8:48 pm. Edited 2 times in total 
Post #18870495th Dec 2017 8:42 pm
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

I'll need to scan the document and then probably easiest to email. If you pm me your email then I'll send before weekend.
  
Post #18870505th Dec 2017 8:43 pm
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

markate wrote:
Try this:

https://topix.landrover.jlrext.com/topix/c...oupId=1672

https://topix.landrover.jlrext.com/topix/c...oupId=1672


The section I have can only be accessed with dealer code.
  
Post #18870525th Dec 2017 8:47 pm
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markate
 


Member Since: 17 Sep 2011
Location: England
Posts: 702

2016 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

I've just amended my post, first link should work if not follow the instructions. The approved tyre matrix is in the free to view section under owners information/accessory fitting.
  
Post #18870565th Dec 2017 8:50 pm
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BJT
 


Member Since: 16 Nov 2017
Location: Staffordshire
Posts: 92

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

My experience with Stratstone is not dissimilar to yours . I bought a Jaguar XF Portfolio S from them that needed high performance tyres when I went to pick it up they had put Federals on when they should have been Dunlops. They refused point blank to change them and had a very unpleasant verbal confrontation with the DP who backed the sales manager and took the same approach that they only had to be legal. Three of the Federals split within a few thousand miles and neither Stratstone nor Federal would do anything about it other than accuse me of underinflating them. Needless to say I wont be buying from Stratstone again, I am sure many other people have good experiences with them but mine was deeply unpleasant and unnecessary.
  
Post #18870815th Dec 2017 9:17 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72739

Ukraine 

ISTR someone bought a D3 from stratstones and complained that something wasn't up to LR Approved standards, they were told the car was up to Stratstones Approved level so LR's standards didn't apply. Might have been tyre related as well. Thumbs Up
   
Post #18871105th Dec 2017 9:41 pm
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ginjeremy
 


Member Since: 09 Jan 2011
Location: west yorkshire
Posts: 160

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

If the vehicle was over 5 years at the time then that might be the case. A lot of the approved policy doesn't apply over 5 years old and is upto dealer discretion.
  
Post #18871185th Dec 2017 9:52 pm
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