Member Since: 31 May 2008
Location: Praha (Prague)
Posts: 2430
DSL wrote:
JThe MD at Hunters is looking to learn from them as to why they are #1 dealer :
surly IF he hasn't learned now, there's no hope it will happen; as an MD he is the person making decision; not working for his group now means still not working later.
Experience is a difficult teacher, because she gives the test first and then the lesson afterwards!!!!
27th Jan 2016 12:23 pm
VVS210
Member Since: 05 Aug 2015
Location: Hampshire
Posts: 509
sacimiddx wrote:
IMHO Hunters Guildford might want to listen to a few of their own customers for a starting point, but it would appear they never really bothered in the past
+1 for that, had a new F1 from them in 2002 and their after care was dire. Fortunately I worked in Basingstoke back then so was actually easier to go to Webbers (family business?) who were brilliant at looking after me and the car despite the fact they didn't supply it.
Alas Webbers are no more and the dealer in Basingstoke is Harwoods, parts and servicing shared with a BMW/Mini and staffed by people with no knowledge of the green oval brand whatsoever last time I visited D4 - Stornoway Grey
D2 V8 - Zambesi Silver (rust free JDM import 😎)
FL2 - Sd4 HSE
110 Td5 DCPU - Bonatti Grey - sold
FL2 Td4 - Zambesi Silver - sold
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White – sold BIG mistake should have kept it!
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it!
27th Jan 2016 12:47 pm
milkbottle
Member Since: 28 May 2015
Location: Surrey
Posts: 133
So just in case Hunters ruin Guava...any good indies in the area?
Will give Huntva a go when due for the service in March but if the standard isn't what I expect then I walk (might be literal!) and take my money elsewhere.Series 2a V8 killed it
Series 3 ex coastguard
110 HiCap
110 rebuilt from pickup to 5 seated hardtop...got that one in a feature of LRO!!!
Disco 300tdi. White
Disco 300tdi. Iceland and back. What a trip and no frozen drumsticks!
P38. Loved that car. Still miss it.
MGZS 180 major smiles for miles. Gone.
D3...LED bulbs in and out. EGR blanked. Geoff flushed and serviced
MG TF - bought for SWMBO. She doesn't like it. Shame. To sell or not to sell.
Triumph Thunderbird 1600 - awesome
27th Jan 2016 4:49 pm
saufboy
Member Since: 23 May 2013
Location: Cranleigh, Surrey
Posts: 328
I use both Guava and forum guru Geoff, both top notch just Geoff does not have the fancy coffee machine but cracking bacon and egg sarnies...... D3 HSE 55 Reg
Bicycle with 2 pedals
30th Jan 2016 7:24 am
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 927
milkbottle wrote:
So just in case Hunters ruin Guava...any good indies in the area?
Will give Huntva a go when due for the service in March but if the standard isn't what I expect then I walk (might be literal!) and take my money elsewhere.
Keith Gott in Alton
Rovertune in Reading
30th Jan 2016 8:37 am
discocuzzy
Member Since: 02 Feb 2008
Location: surrey
Posts: 2752
Hunters have acknowledged that both Guava and Conrico in Chertsey (who I use) have been taking customers for the last few years to the point where they are now price matching quotes.
In my experience hunters have been pretty good, use your negotiation skills and you will get the same rates "you cannot teach stupid people to do clever things"
--------------------------------------------------------
05 plate D3 HSE in Zermat- Gone
11 Plate D4 Landmark in Fuji white- Gone
08 Plate D3 Hse in Buckingham Blue- Gone
58 plate D3 HSE Silver- Gone
10 Plate D4 HSE Stornaway Grey
30th Jan 2016 6:02 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132
Who is this Conrico you speak of?
30th Jan 2016 6:05 pm
Martin Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18573
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132
Never thought of that.
Any feedback on them in case Hunters (Godalming Liberation Army Branch) go all corporate on us?
30th Jan 2016 6:10 pm
discocuzzy
Member Since: 02 Feb 2008
Location: surrey
Posts: 2752
I've found them excellent Derek, I believe guava was originally formed from ex Conrico personnel
Keith in the parts department is on a par with Nick (ex Yeovil) although the discounts are not quite as good.
Same set up as Guava, I.e export landys and full approved workshop, diagnostics and 4 wheel alignment"you cannot teach stupid people to do clever things"
--------------------------------------------------------
05 plate D3 HSE in Zermat- Gone
11 Plate D4 Landmark in Fuji white- Gone
08 Plate D3 Hse in Buckingham Blue- Gone
58 plate D3 HSE Silver- Gone
10 Plate D4 HSE Stornaway Grey
31st Jan 2016 12:22 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132
Cheers, good to have a fallback. Hopefully won't need it.
31st Jan 2016 7:12 am
milkbottle
Member Since: 28 May 2015
Location: Surrey
Posts: 133
Well hats off to Hunters (Guava) and fingers up to Harwoods in Basingstoke.
One brake pad went to metal for some reason and ruined the disc. In an emergency went to Kwik Fit in Basingstoke who were pretty good to be fair. However the wheel and pads still cooked after replacement so on to Kwik Fit who took it in straight away. They couldn't figure what was wrong so suggested Harwoods who are only a mile away...
Most unhelpful. Workshop full. Earliest would be next Wednesday despite two dogs and a wife complete with down with rain.
Hunters - get it recovered here asap and we will look at it on Thursday (was 16:45 at the time when I rang them from the roadside).
So at the moment Hunters have the big Series 2a V8 killed it
Series 3 ex coastguard
110 HiCap
110 rebuilt from pickup to 5 seated hardtop...got that one in a feature of LRO!!!
Disco 300tdi. White
Disco 300tdi. Iceland and back. What a trip and no frozen drumsticks!
P38. Loved that car. Still miss it.
MGZS 180 major smiles for miles. Gone.
D3...LED bulbs in and out. EGR blanked. Geoff flushed and serviced
MG TF - bought for SWMBO. She doesn't like it. Shame. To sell or not to sell.
Triumph Thunderbird 1600 - awesome
10th Mar 2016 1:11 pm
milkbottle
Member Since: 28 May 2015
Location: Surrey
Posts: 133
New caliper needed and the rear prop hanger is knackered!!! Series 2a V8 killed it
Series 3 ex coastguard
110 HiCap
110 rebuilt from pickup to 5 seated hardtop...got that one in a feature of LRO!!!
Disco 300tdi. White
Disco 300tdi. Iceland and back. What a trip and no frozen drumsticks!
P38. Loved that car. Still miss it.
MGZS 180 major smiles for miles. Gone.
D3...LED bulbs in and out. EGR blanked. Geoff flushed and serviced
MG TF - bought for SWMBO. She doesn't like it. Shame. To sell or not to sell.
Triumph Thunderbird 1600 - awesome
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