Update Garage got back to me and admitted they had done it in txt
Get that txt saved !! screenshot would be good as it will show time/date.
I'm wondering if getting the police involved is an option ? the s have clearly vandalised your car whilst it was in their care.
However … I think it looks repairable but I'm surprised they didn't cover it up or repair it before giving the car back.
17th Apr 2018 4:52 pm
mz mini
Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759
Straight to the Small Claims Court ,give them a seven day wonder in which you give them the chance to avoid court action then commence a Court Action don't hold back
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17th Apr 2018 5:13 pm
Leon
Member Since: 26 Apr 2014
Location: Leamington Spa
Posts: 424
Go to trading standards and take their advice step by step as it's crucial that you do things in the right order..helped my father out brilliantly with a problem with a garage.
Last edited by Leon on 17th Apr 2018 6:53 pm. Edited 1 time in total
17th Apr 2018 5:57 pm
KAIBO
Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18
The problem i got is the garages i have spoke to so far will not touch it with a barge pole or quote.They told me to speak with trading standards. The letter is getting drafted now.Some people live in the fast lane I seem to live in oncoming traffic.
17th Apr 2018 6:09 pm
Felstmiester
Member Since: 12 Dec 2016
Location: Hertfordshire
Posts: 211
I find it amazing that a garage would do that in the first place let alone just leave it and hope you dont notice. Even a phone call to you to say they’ve cocked up on the price and give u the option of the bodge method or back out of the deal. Not that its any excuse but its the fact that land rover make these parts imposible to get to so a £100 part will cost you £1000 in labour to get changed that we shop around and try to get it done a bit cheaper. Its pretty much the same with any car nowadays. Problem is theres a lot of chancers out there because of this.
Hope you get this sorted. I would be off even if theyed done it on mine and welded it back up let alone leaving it like that. What are people like nowadays.
17th Apr 2018 6:30 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3640
Do you have Legal Expense cover under your home insurance as this may well cover both the legal advice and legal costs involved to persue under the "contracts" section.
17th Apr 2018 9:14 pm
KAIBO
Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18
Spent all day going round a number of local land rover specialists and major body shops specialists and not willing to even quote to repair properly. Waiting for Cab to book an appointment. Still trying to find a number email for trading standards.
The main dealers guy salmon would not even quote. They put me in touch with a specialist repairer in coventry. They would willing to give a rough cost A price will exceed cost.
As it is classed as structural. It has to have a full bulkhead panel . But would charge me for a full itemised quote once fully costed up.
Some people live in the fast lane I seem to live in oncoming traffic.
18th Apr 2018 7:02 pm
KAIBO
Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18
Update this has had to go through the insurance due to the cost to fix and the garage giving no answer. The assessor has came out and its to expensive for them to put right properly. Looks like it will be a cat S Will be officially told in a week to 10 days Some people live in the fast lane I seem to live in oncoming traffic.
I suppose the only positive is that you spotted it straight away … if it has compromised the structural integrity, better finding out this way than say 2 months down the line when in a situation that loaded stress on this damaged bit.
27th Apr 2018 1:41 pm
Dillon
Member Since: 05 Jan 2018
Location: Brighton
Posts: 103
I'm really sorry you have had to go through this but see it through to the end, Small claims court. Take them there, they should not be able to get away with this and then do nothing. How many other vehicles are running around out there after "handy work".
Good luck
27th Apr 2018 1:55 pm
lynalldiscovery
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
Not having doen a D3 servo myself, how do they normally do it?
27th Apr 2018 3:06 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6902
Would the insurance company pursue it? If they write it off then after a crash they would pursue the other party if they were at fault, I would give them a call, especially if you have legal insurance with them. Good luck Joined the BMWX5 45e group
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27th Apr 2018 5:37 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3640
I am surprised that if this is the car insurer that they are actually dealing with the claim.
Damage wasn't as a result of an accident nor presumably carried out maliciously. They purposely made a hole in the metal.
27th Apr 2018 5:59 pm
KAIBO
Member Since: 16 Apr 2018
Location: Staffordshire
Posts: 18
If you have fully comp some policies cover you. I discussed it at great length a few times with them and was onto the legal department for about a hour told that only should use it as a last option as i would lose my ncb. They will chase them for the price of the car getting written off.Some people live in the fast lane I seem to live in oncoming traffic.
30th Apr 2018 2:51 pm
xcentric
Member Since: 01 Apr 2015
Location: Shropshire, UK
Posts: 1081
if you're still looking for a repairers, try Roean in Telford - think they take on complex projects.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
s have clearly vandalised your car whilst it was in their care.
They put me in touch with a specialist repairer in coventry. They would willing to give a rough cost A price will exceed cost.
