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Pollski
Member Since: 22 Jan 2011
Location: Kent
Posts: 149
  
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| When you find a good dealership, it's worth sharing ... |
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Just need to tell you how brilliant Sytner Landrover in Maidstone have been - both servicing and sales dept.
Starting going there 2 years ago with a fault with my old LR - they fixed and it cost me less than originally thought after going to my original dealership and being majorly disappointed on a number of levels. Bought a new LR earlier this year from Sytner Maidstone. It was faulty on a few occasions and without an issue they have swapped it for another. Steve Snowdon in sales and Jenny in servicing.
Brilliant, highly recommended, really can't fault them in any way  My16 HSE Landmark - 2016 - Current. Indus Silver
My11 HSE - 2011- 2016. Stornoway Grey
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 12th Sep 2016 10:22 am |
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Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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You mean Guy Salmon as it is badged but falls under the Sytner fleet.
Have been recomend in them on this forum for years far superior to any other LR dealer in Kent and always better prices.
Phil the service manager is excellent and treats you more like a friend than a customer and Alan the dealership manager is very approachable and helpful. MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 12th Sep 2016 12:20 pm |
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Pollski
Member Since: 22 Jan 2011
Location: Kent
Posts: 149
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Hi Russell. Oops, you are right. Guy Salmon it is.
Yes, you recommended them to me when I had my fault with the old one. That was the best recommendation I have ever had btw. 
Phil has been promoted to another part of servicing so I don't get face-to-face with him any more. Jenny is now in his seat and extremely accommodating. My16 HSE Landmark - 2016 - Current. Indus Silver
My11 HSE - 2011- 2016. Stornoway Grey
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| 12th Sep 2016 1:12 pm |
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Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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You sure, was out at a black tie event with him the other day and he did not say MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 12th Sep 2016 2:21 pm |
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Pollski
Member Since: 22 Jan 2011
Location: Kent
Posts: 149
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Pretty positive Russell. He was brilliant so I was gutted I couldn't deal with him face-to-face earlier this year. But he said he was really enjoying his new role and it seemed like he was thriving in it too. My16 HSE Landmark - 2016 - Current. Indus Silver
My11 HSE - 2011- 2016. Stornoway Grey
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| 12th Sep 2016 5:35 pm |
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Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
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I dealt with him face to face three weeks ago or there about. Will give him a call tomorrow as i need to talk to him about something else. MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 12th Sep 2016 5:52 pm |
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Pollski
Member Since: 22 Jan 2011
Location: Kent
Posts: 149
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My16 HSE Landmark - 2016 - Current. Indus Silver
My11 HSE - 2011- 2016. Stornoway Grey
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| 12th Sep 2016 6:43 pm |
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A1GSS
Member Since: 12 Sep 2010
Location: Saffron Walden, Essex
Posts: 4691
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Blimey goes to show it's the people that make the difference, I had the misfortune to deal with Sytner in Romford (BMW not LR) and it was an awful experience... ____
Gone: 10MY L320 RR Sport HSE, Ipanema Sand
Gone: 20MY Jaguar iPace HSE, Silicon Silver
Gone: 17MY RR Evoque SE Tech, Loire Blue
Gone: 08MY Discovery 3 XS, Stornoway Grey
Gone: 07MY FFRR TDV8 Vogue, Stornoway Grey
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| 12th Sep 2016 7:08 pm |
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Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
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I have to agree with A1GSS
There are several franchise in the SW that are owned by the same group. The difference between them has to be seen to be believed. It's the people. Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
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| 12th Sep 2016 7:43 pm |
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Pollski
Member Since: 22 Jan 2011
Location: Kent
Posts: 149
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Totally agree and Lancaster Tunbridge (ex-Harwoods) ...   . Aside from my historical issues, my friend has been given such a rough service in recent months that she is jumping the LR ship altogether. My16 HSE Landmark - 2016 - Current. Indus Silver
My11 HSE - 2011- 2016. Stornoway Grey
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| 12th Sep 2016 7:50 pm |
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A1GSS
Member Since: 12 Sep 2010
Location: Saffron Walden, Essex
Posts: 4691
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Bill Wright wrote:I have to agree with A1GSS
There are several franchise in the SW that are owned by the same group. The difference between them has to be seen to be believed. It's the people.
Glad (if you see what I mean) that it's not just me. ____
Gone: 10MY L320 RR Sport HSE, Ipanema Sand
Gone: 20MY Jaguar iPace HSE, Silicon Silver
Gone: 17MY RR Evoque SE Tech, Loire Blue
Gone: 08MY Discovery 3 XS, Stornoway Grey
Gone: 07MY FFRR TDV8 Vogue, Stornoway Grey
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| 12th Sep 2016 8:09 pm |
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