Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Hope you manage to get it sorted Dave
Yes, still up there on and off. Moved onto your project a few weeks ago, so doing a bit of RB and H now!
How are you doing? Keeping busy?
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
18th Oct 2017 5:30 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
adam wrote:
Oh - not so good - where was the oil leaking - assume it is visible externally?
Yes. A slow drip spotted by Disco Mikey when servicing the vehicle.D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
18th Oct 2017 5:59 pm
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
Sorry, hope it all gets sorted for you
18th Oct 2017 6:11 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
The saga continues. WD employing every delaying tactic known to man. They have missed all their own deadlines and still will not authorise the repairs despite having had all the info and photos they have asked for for a whole week now.
The latest is this;
Quote:
In order to finalise the claim i need an image showing the turbo removed, can you please get the vehicle back upon customers return
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
Trouble is, body off is a not inconsiderable expense if WD throw their toys out of the pram and say no to turbo replacement.D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
23rd Oct 2017 3:16 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
Finally.
WD have authorised the replacement of the Turbo. Not at all impressed by the way they operate - terrible customer care.
Relieved.D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
31st Oct 2017 5:02 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
All sorted now. New turbo, X-over pipe and rear belt changed while the body was off. Thanks WD but no thanks for faffing about to such a degree.
Thanks also to Disco Mikey for spotting the turbo problem in the first place, and to Mastora for fixing the car and dealing with WD. Was stranded in Northumberland when it all went wrong....
Such a tiny hole for such a huge noise from the pipe...
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
Did WD pay out for the pipe and the turbo or just the turbo?
6th Nov 2017 3:50 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
They paid for the pipe as well D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
6th Nov 2017 3:51 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
Good to know.
6th Nov 2017 3:52 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
Depends on who you happen to get at WD. Some guys I spoke to said they would cover it, and some said it was definitely NOT covered. The policy says pipes and hoses are not covered....D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
6th Nov 2017 3:55 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085
I wonder if it was covered under "airbags and emissions" add-on.
they're probably thinking "pipe" as in rubber tube ... if you called it something different like "turbo-crossover system" it might just go through without debate.
6th Nov 2017 4:09 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 913
Agreed. I'm sure that the important thing when claiming from WD is choosing your words carefully.D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
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