Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1651
After a week of my D4 being in bits on the dealer ramps I've finally got it back today. And its sweet as a nut 😁😁😁
They also did the flexi brake pipes, rear brake pads, and brake fluid for £70.
14th Sep 2019 12:43 pm
knwatkins
Member Since: 19 Sep 2018
Location: Poole, Dorset
Posts: 716
Great news Kev
MY2014 L405 RR Vogue SE 4.4 SDV8 in Corris Grey
MY2010 L320 RRS HSE 3.0 TDV6 in Stornoway Grey
14th Sep 2019 1:32 pm
RogB
Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1651
Call from the workshop manager this evening apologising for lack of info but they didnt want to scare me.... which they managed by not telling me enough 😂
Turns out it wasnt the cam belt tensioner bolt but the HPFP tensioner bolt that sheared.
They had to go full body off to get the space to remove it hence why it took a week. No other issues found other than age related surface rust.
18th Sep 2019 5:12 pm
yogi972
Member Since: 05 Jun 2011
Location: Kineton
Posts: 3372
Even better news
18th Sep 2019 7:45 pm
ianm27
Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154
Glad it is all fixed
But that workshop does appear to have a few issues. We do expect a garage/workshop to tell us the truth about repairs/work required but I guess these days that's just wishful thinking Uncle Ray's spare wheel protector
Limo Tint
Blackvue front & rear dashcam
Cruise control switch pack
Bodsy's remote for FBH
19th Sep 2019 10:16 am
RogB
Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1651
Yeh, i would expect more from a main dealer but thats how it seems to be everywhere these days.
the only way i got the response was when i got the email survey through and i put some negative comments on there. In the workshop managers words 'they received a red flag off the back of the survey' so he was responding to that.
im still waiting for the health check video ive been promised 4 times from the initial visit, and also waiting for the follow up report. Ill check with them that they have the correct email written down in the service department before i rant at them.
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