Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15272
Duckworths - not happy!!
I want to make it clear that this rant has absolutely nothing to do with the excellent services received by Dan and the parts department.
However it's an ideal platform to vent my anger.
Like everything nowadays, you buy something from a company and understanably you're automatically put on their list for mailshots, emails, texts etc.
Well on Saturday at 7.43am, yes I was still in bed [as it's the only day I have a longer lie in], I could hear a text notification from my phone in my office next door.
Thinking it may be urgent I got up to check .... and yes it was Duckworths inviting me to buy LR products for Christmas !!!
I DO NOT NEED THIS INFORMATION - ESPECIALLY AT 7.45AM ON A SATURDAY
The text advises though that you can text STOP to 8122 to stop future texts.
However I've just found out that even though my phone contract gives me free texts, this 8122 is a 'premium' text number and therefore I am charged accordingly.
Now it's only .083p, but still .... WHY SHOULD I HAVE TO PAY TO STOP BEING HASSLED.
Again to reiterate, this has nothing to do with Dan's excellent service but this does distract form it.
I trust Dan will take this to the authorities concerned.
rant over ...... always on the road less travelled 🚧
< ‘tis but a mere scratch …….. it’ll polish out.
17th Nov 2014 1:01 pm
Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
Were there any good offers though?
17th Nov 2014 1:04 pm
integrale
Member Since: 10 Mar 2008
Location: Aarhus
Posts: 230
Most likely you have agreed to recieve such notification when you ordered from this supplier (or you failed/missed ther option to opt-out; this option may be cleverly disguised. e.g. as a double negative).
Bl... pain in the neck with text messages at that hour
(I'm usually up way before that - Saturday I was up at 4:15AM ).
Member Since: 15 May 2013
Location: Chester
Posts: 7633
Dan, I too received the same text. Could you remove the text mailing from me also.
17th Nov 2014 1:18 pm
euangibson
Member Since: 24 Dec 2010
Location: Borders
Posts: 11027
Me too....I haven't ordered anything for a couple of years,and I got one last month about a Used Car event,then this one....I guess they have introduced a new system ?"Better to remain silent and be thought a fool,than to speak out and remove all doubt" ?.....what rubbish...
Locking rear E-diff
RLD spare wheel protector & sump guard
Extended roof rails
Series 111 mudflaps
Black side tubes,grill and vents
Timed climate remote
Hids4u interior lights
D4 Firenze my2012 HSE
D3 Java 2005 SE manual (sold,sadly,thanks for the memories)
1966 '88 Series 2a....still starts in the morning better than I do...
Clock/ SNOTM /3Flash / 4x4Info /BT Update /Service Reset/Error Codes / Gearbox Reset See It Here
17th Nov 2014 1:35 pm
Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
Thought I hadn't seen you at any of the evening drink receptions at the dealership, or on the free VIP track days
17th Nov 2014 1:39 pm
yogi972
Member Since: 05 Jun 2011
Location: Kineton
Posts: 3373
Mine was at 10:45pm!!
Woke me from my gentle slumber,
Sorry about the rude reply back
17th Nov 2014 2:06 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73144
Bodsy wrote:
I've ordered various bits and I'm clearly not special enough to be added to the list
They have standards. Not very high but they have them.
17th Nov 2014 2:28 pm
mcsimmo
Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795
Ah, this expalins why I've suddenly started getting texts off them despite not buying anything from Duckworths for many years.
As I dont sleep with my phone, just SWMBO, the late texts dont bother me....Man with no D3 anymore, but cant leave the forum....how sad.
17th Nov 2014 2:51 pm
BarryT
Member Since: 09 Jan 2013
Location: North Wales
Posts: 295
Hopy you lads don't have a grunt if you miss out on anything good, you never know!! it was probably a young trainee just doing their work, don't be so grumpy
BarryT
17th Nov 2014 2:58 pm
highbayrack
Member Since: 09 Jul 2008
Location: Northamptonshire
Posts: 2776
I too had 3 separate SMS messages on Saturday from Duckworth on the same subject which I thought was odd, especially as never having received any such txt messages in the past from them before and I just put it down to a technical hitch .
What has annoyed me more than anything, was that I meant to call Dan first thing this morning for prices of said items as it might be just what I'm looking for a Christmas present - but I've not had time yet and replying to this between meetings so hope he's still got some left On a mission to find the perfect Pork Pie. Just Found it (I think)..(Yes I have)
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