.... also find a scrap set of wheels to swap with the Disco 4 ones
Set of D3 alloys on FB merkitplace the other day
23rd Mar 2018 10:54 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72774
Or 4 manky spacesavers? Peeps usually can't give them away, this would be a good cause.
23rd Mar 2018 10:56 pm
orkneydave
Member Since: 27 Aug 2012
Location: Orkney Islands
Posts: 597
Latest part of the saga....
Recieved two letters in the post today, first one confirming the agreed amount that we would be paid (which matched with what I had agreed with the engineer) and what to do next. All seemed okay until we opened the second letter. This one says that they had made a mistake in the first letter and had forgotten to take off the excess (£500) so would be paid £500 less than originally stated
Bear in mind that the amount agreed originally was supposed to be after excess was taken off. Anyway, apparently my phonecall with the engineer wasn't recorded or is not available so they are now getting another engineer to valuse the claim from the start No idea how long this will now take but must say I'm pretty hacked off and doubt I'll renew with them going forward given the hassle.Dave Neil
2018 Outlander PHEV
2005 Discovery 3 TDV6 S (went up in flames)
1972 Series 3 109 200tdi (@alfredthe109)
1972 MGB GT (in bits)
29th Mar 2018 3:00 pm
Gareth Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26699
If their welcome announcement includes the statement that “all calls are recorded” then surely that’s their problem, and up to them to prove that they didn't make you an offer including the excess!
Tell em’ you’ve got it recorded and will send it to the ombudsman! 😉
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum