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johnaa2398
Member Since: 29 Jul 2011
Location: UK
Posts: 1
 
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| Dealer missed transfer box grinding. |
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Hi, this is my first post.
Had a breakdown in my 2015 D4. Would not start, gear knob would not raise.
RAC recovered on a truck to a local Land Rover dealer who determined the fault was a cable.
After replacing this they recommended the rear brakes and discs were replaced.
This was carried out.
After collecting the car I heard a grinding noise, I thought this my be the new brakes binding.
Called the dealer and after many phone calls which went into the following day, they asked me to bring it back.
They then determined the grinding noise was from the transfer box and it needed replacing.
Quoted £4700 for a new one.
One of the staff said it may have been caused by being towed when in gear.
There was no noise before the electrical fault and they cannot explain why they did not discover it during the other repairs.
Appalling service and attitude for a main dealer.
Any advice would be appreciated.
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 6th May 2017 10:40 am |
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JonM
Member Since: 24 May 2012
Location: North Yorkshire
Posts: 1247
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A couple of questions....
Was it towed whilst in gear? If so, by whom? If the RAC towed it in gear and broke it, then they should pay for any consequential damage.
The car should still be under warranty, so why isn't the warranty covering it? MY2022 D5 HSE D300 - with extra nice bits added
MY2019 D5 HSE 3.0 SDV6 - sold to a dealer for a crazy price! - So good I bought another!
MY2012 D4 HSE 3.0 SDV6 - retired to a new home
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| 6th May 2017 10:44 am |
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M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8225
 
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Two years old and wants new disks and brakes  what do you mean by brakes? I am still on original rear disks, pads and shoes after nearly 13 years and 100k miles, something else is seriously wrong! It can when others can't,
It will when others won't,
It goes where others don't.
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| 6th May 2017 11:31 am |
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