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Gt.Mooglywoogly
Member Since: 11 Sep 2007
Location: Lt. Mooglywoogly
Posts: 147
  
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Hello everyone,
I have the cash ready it’s just a case of getting the right price, or even getting a response from a LR dealer. I have sent 15 e-mails to various dealers in what I would call the north of England, detailing my requirements. In a week only 4 have bothered to reply. The polite ones even replied within 48 Hours. So 10/10 for customer service to them!! 
What I can’t understand Is why the other 11 have not replied ?
The e-mails have all been delivered and not bounced back, no delivery failures here!
This being the initial point of contact they get 0/10 so far for customer care.
Do they really think I’ll chase them up? Are they really bothered if they sell another car ever??? They must be so busy that they can’t even get to the computer and check their mail!  Maybe they have a difficulty with new technology? which doesn't look good if the disco goes wrong.
If this is how they treat their potential leads how do they treat their existing customer base.
They obviously won’t get my business, but he who replies will.
Anyone else tried to buy and found the task difficult
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 8th Apr 2008 12:31 am |
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Getafix
Member Since: 13 Sep 2007
Location: Melbourne
Posts: 229
  
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Maybe they think you live in New Zealand  <*(((<<
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| 8th Apr 2008 11:43 am |
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Alex E
Holy Bratwurst!
Member Since: 22 Mar 2006
Location: Club Tropicana (the drink's aren't free)
Posts: 869
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i would expect that many dealers think that you are not a serious buyer if you don't show more effort than writing an e-mail.....
(that does sound harsh but it's not supposed to be)  I'm Powered by........Diesel 
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| 8th Apr 2008 11:58 am |
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DiscoDad
Member Since: 06 Nov 2006
Location: Beautiful Teesdale
Posts: 3004
 
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If you are intending to order one so that it will be ready for when you come back to good old Blighty, then may I suggest you speak to Ryan at Lakeland Land Rover (Site Sponsor).
Not dealt with him personally but I'm sure that someone will be along shortly who has!
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| 8th Apr 2008 4:23 pm |
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RPJ
Member Since: 05 Mar 2007
Location: Puzzleopolis
Posts: 473
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DiscoDad wrote:If you are intending to order one so that it will be ready for when you come back to good old Blighty, then may I suggest you speak to Ryan at Lakeland Land Rover (Site Sponsor).
Not dealt with him personally but I'm sure that someone will be along shortly who has!
10/10
Ha Ha This a way!
Ha Ha That a way!
Ha Ha This a way!
My oh My!
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| 9th Apr 2008 7:31 am |
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John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
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DiscoDad wrote:...Ryan at Lakeland Land Rover....Not dealt with him personally but I'm sure that someone will be along shortly who has!...
Yep - 10/10 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
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| 9th Apr 2008 7:39 am |
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Gt.Mooglywoogly
Member Since: 11 Sep 2007
Location: Lt. Mooglywoogly
Posts: 147
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Hey getafix,
How did an aussie work out I'm in NZ?? 
Also it looks like John C and Disco Dad are related to RPJ or was it esp?? 
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| 9th Apr 2008 11:08 am |
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