RODDO
Member Since: 06 Jan 2015
Location: Sheffield
Posts: 44
  
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I orded and paid a deposit for a D5 back in December, my dealer says it's built but delayed due to some further checks?? I'm hearing on the grape vine it's due to the electric deplorable tow bar.....anyone know anything?
Paul
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 6th Apr 2017 5:14 pm |
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CraigP
Member Since: 22 Feb 2010
Location: East Yorks
Posts: 41
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Placed my order in early October. Just been informed its built and due for delivery soon hopefully Monday. I also spec'ed the E/towbar. I've not heard anything official as to the reason for the delay but widely reported on here about shortage of said tow bars. Trying to get a straight answer out of the dealers has become a very frustrating ordeal. Very nearly cancelled my order today.
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| 6th Apr 2017 6:04 pm |
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RODDO
Member Since: 06 Jan 2015
Location: Sheffield
Posts: 44
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I'm also not getting a straight answer, if I don't get answers very soon I WILL be cancelling it!!
The frustrating thing is there is one on the net for sale...
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| 6th Apr 2017 6:18 pm |
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J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6272
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Yup, if you've went for the electric tow bar then you've got a long wait. 23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
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| 6th Apr 2017 6:29 pm |
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lespes
Member Since: 17 Sep 2009
Location: Sitting Down
Posts: 2232
 
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Thats going to be a costly towbar with the new tax regs D4 Landmark MY16 Santorini Black THE LAST
D4 HSE MY12 Marmais Teal: Gone. Missed a lot!
Freelander 2 SD HSE MY11 Silver:Thankfully gone.
D4 HSE MY11 Silver: Gone missed !
Range Rover Sport MY06 HSE Buck Blue: Gone missed!
Discovery D2 TD5 Facelift MY Red Gone Missed!
Discovery D2 TD5 Cobalt Blue: Gone Missed!
Discovery D1 Auto Oxford Blue Not missed at all!
Discovery D1 Avalon Blue First LR! missed!
Now demoted to a VW
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| 6th Apr 2017 6:57 pm |
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defector
Member Since: 23 Feb 2009
Location: Greater Manchester
Posts: 1476
  
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Can you not renegotiate with the dealer for cost of new tax regime as a result of delays?
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| 6th Apr 2017 7:30 pm |
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CraigP
Member Since: 22 Feb 2010
Location: East Yorks
Posts: 41
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A couple of weeks ago dealer told me JLR had asked for a list of all orders that would be disadvantaged by the late delivery with the view of offering assistance. When I asked my dealer today what the outcome of this was he said he didn't know and was quite invasive as usual. I rung back later having thought about it and asked him how much he would be expecting from me on Monday when I'm hoping to take delivery at first he said he would have to recalculate which suggests he knew the JLR offer was  . At that point I threw my toys out and it was then he said after speaking to his manager there would be know increase. But this is a 5 year increase so looks like I have to stand that.
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| 6th Apr 2017 9:35 pm |
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mechtrev
Member Since: 04 Mar 2017
Location: N Notts
Posts: 77
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if I am to understand this correctly you have ordered a vehicle to be delivered before the increases on excise duty but JLR are late delivering.
If it was me I would tell them what they can do with their vehicle unless the price is reduced to recompense you for the extra over the next 5 years.
I am sure that if you are polite in a Yorkshire way then the stealer will agree to your terms.
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| 6th Apr 2017 10:15 pm |
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CraigP
Member Since: 22 Feb 2010
Location: East Yorks
Posts: 41
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Unfortunately JLR say the delivery dates are not guaranteed and normally it wouldn't be a problem if it was couple of weeks late just annoying Believe me I have come close to cancelling. But if you want the car then you do the best you can. Yes I'm about being led on. It was probably put out to keep us sweet so we didn't go elsewhere until after 1st April. I will find out exactly how far they will go when the car arrives.
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| 6th Apr 2017 10:55 pm |
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fat bloke
Member Since: 07 Aug 2006
Location: OXFORD
Posts: 1258
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They better buck their ideas up as latest What Car puts it's behind Q7 in ratings to me it's very poor start for L/R.
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| 7th Apr 2017 7:51 am |
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Scott #55
Member Since: 15 Apr 2015
Location: UK
Posts: 1684
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RODDO wrote:I orded and paid a deposit for a D5 back in December, my dealer says it's built but delayed due to some further checks?? I'm hearing on the grape vine it's due to the electric deplorable tow bar.....anyone know anything?
Paul
It's not just the tow bar that's deplorable.... 
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| 7th Apr 2017 7:53 am |
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Moo
D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14487
 
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I've always thought Customer Service an oxymoron where LR are concerned. D4 HSE EU6 (Known as Jeeves)
New Defender L663 110 SE (known as Noddy!) Sold
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner 
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
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| 7th Apr 2017 8:42 am |
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S2bear
Member Since: 19 Mar 2017
Location: London
Posts: 10
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well, I ordered mine with a 'removable' tow bar and the car arrived on time.... without the tow bar. Still waiting for it and the dealer said they've had 4 D5's in with the tow bars missing. This is almost certainly of no consolation to you (sorry to hear of the delay) but it would seem whether one specced deployable OR removable, we ain't towin' anything (or in my case, carrying bikes). This is my first LR and I'm astounded at the haphazard fashion in which this manufacturer can launch a car... guess I'll stop there before getting even more irrelevant.
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| 7th Apr 2017 9:11 am |
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RODDO
Member Since: 06 Jan 2015
Location: Sheffield
Posts: 44
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Dealer called me today and it's on it's way 😀 Hoping to collect on Wednesday
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| 15th Apr 2017 5:29 pm |
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