Member Since: 15 Nov 2010
Location: Reading
Posts: 10
camshaft positioning sensor recall
A lot of you will be aware that there has been a recall on the camshaft positioning sensors.
Unfortunately mine failed prior to the recall at a cost of £1,352.26. Once I received the recall notice, I contacted LR and said that as it is a known problem, could I be reimbursed. They have agreed to reimburse the sensor £296 plus VAT but have said they will not reimburse the labour as it wasn't done at a franchise dealership and will not reimburse any other parts as they are not on their recall list!
I am pleased they are reimbursing what they are but this last point has really annoyed me as the other parts, I would have thought, would be automatically necessary when replacing the sensor, including fluids and more importantly the Crankshaft Sensor ring which is £117.50 plus VAT. Land Rover's customer services centre have advised that they re-use the Sensor ring!
This doesn't sound right to me. Do any of you more technical people agree with what they are saying?
This is a copy of the invoice:
Last edited by dataylor1977 on 8th Sep 2016 9:30 am. Edited 1 time in total
8th Sep 2016 9:00 am
dgardel
Member Since: 03 Nov 2009
Location: Greater Venice
Posts: 2025
do you know the recall name/code?Discovery 5 tdv6 HSE Corris Gray Outback Engineering Limited Edition IID Pro MV License
8th Sep 2016 9:10 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Dave, U are aware you're posting your full name & address up there??
8th Sep 2016 9:24 am
dataylor1977
Member Since: 15 Nov 2010
Location: Reading
Posts: 10
Hi,
The recall was P080 Voluntary Safety Recall notice - LA598720
Thanks
Dave
8th Sep 2016 9:26 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Came up with this from a previous thread: LTB0680.
8th Sep 2016 9:30 am
dataylor1977
Member Since: 15 Nov 2010
Location: Reading
Posts: 10
DSL wrote:
Dave, U are aware you're posting your full name & address up there??
Thanks, now removed.
8th Sep 2016 9:31 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
8th Sep 2016 9:45 am
Someone-Gone
Member Since: 21 Dec 2015
Location: Gone
Posts: 5117
Try for more, but from experience, once they have made their mind up, they won't shift.
8th Sep 2016 10:52 am
crip010
Member Since: 01 Oct 2014
Location: Twickenham
Posts: 433
You still have your address in your gallery as you have the previous photos saved.
Bad luck on the fault!! , weirdly I just spoke to Rovertune 2 days ago about maybe having to do the same job, now I now exactly how much it'll be.
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