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XX03
Member Since: 03 Sep 2006
Location: London
Posts: 474
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Unfortunately no commission Stu but it would be nice if they could do a bit of discount for the forum members. Formerly Blakey
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 22nd Nov 2008 10:44 am |
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DiscoStu
Member Since: 09 Apr 2006
Location: London
Posts: 11412
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Make you right, there  Funnily enough, I got let down by Harwoods and Beadles did the job with no fuss.
Customer service didn't seem as friendly as you mention but they were very busy, and perhaps I don't seem as 'approachable' as some  Disco 5 HSE Lux
https://www.youtube.com/watch?v=peyiqaJrmMU
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| 22nd Nov 2008 10:48 am |
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Slimer
Site Moderator
Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295
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Beadles posts merged  The End
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| 22nd Nov 2008 5:17 pm |
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stevemac
Member Since: 06 Dec 2007
Location: Kent
Posts: 82
 
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Bought my D3 from Beadles at Sidcup a year ago next week; The sales service was good (Tony) and the car has been a dream. Every driving minute minute has been total permagrin, no issues at any time whatsoever. Short trips to Brighton & Manchester (daughters at uni) and longer trips on holidays (Alps, Pyrenees) are total pleasure.
Dennis just had his first service a week ago. A reasonable price, freelancer loaner for the day (only thing wrong was the colour - a silver blue) and pleasant efficient welcome from the service staff.
Saw a new (prereg?) HSE D£ (black plastic wheel arches, not the new colour co-ordinated ones) up for £36k. Makes you think ....... time for an upgrade ???? D3 HSE MY09, auto, Santorini Black, Black leather, Black windows ... black IS the colour ...
Golf Mk6 GT TSi, Red - supercharger and turbo - the pocket rocket!
Gone but not forgotten:-
D3 XS MY08, manual, Java Black, black leather
1999 TD5 XS auto Oxford blue
1994 300Tdi auto Niagra grey
Life is a voyage of Discovery ... now where did I put the map and compass!
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| 22nd Nov 2008 10:17 pm |
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quantumjohn
Member Since: 16 Sep 2008
Location: London
Posts: 349
 
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Recently had my 105K mile service done by Beadles. Initial contact with them was good and they gave a reasonable price for the service.
However, the utter rubbish spoken by the service receptionists from that point was amazing.
1st when I handed the car in I was told that the rear belt (all camblets and ancillary belts) that runs the pump is not normally covered in the 105K mile service and therefore I had not been quoted for it. The maintenance sheets state it is.
I called them before I left to pick the car up. Got a call back after the time I should have picked up the car to be told they would need it another day (not a problem) and that they would cover the cost of the rear belt and they would be having words with LR about it not being part of the man hours quoted for a 105K mile service. 
2nd I had supplied all my own parts (bought from TLO at Yeovil) and oil. When I picked the vehicle up I asked if they was any left over engine as I had supplied 6 litres. No there wasn’t and they had used some of their own to top it up but I had not been charged for it. I asked how much oil does it take and they correctly replied between 5.5 and 6 litres! So how comes they had needed to add their own?
I am yet to check if they have managed to over fill it.
Unfortunately the vehicle then broke down 1 mile after driving away. (see Technical forum)
Generally the standard of work looks to have been good and I was pleased that they had the old parts available for me to see. However, it made me realise how much I hate not talking to the person that actually works on the car.
John
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| 9th Jan 2009 6:29 pm |
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yaugher
Member Since: 24 Sep 2007
Location: SE UK
Posts: 420
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Last edited by yaugher on 9th Jan 2009 9:43 pm. Edited 1 time in total
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| 9th Jan 2009 9:40 pm |
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yaugher
Member Since: 24 Sep 2007
Location: SE UK
Posts: 420
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I contacted beadles when I first decided to get a D3...They were not much help just wanted to sell me what they had in stock ...didnt want to locate the exact model and colour I wanted..
This was 18 months ago now so maybe their sales team have been replaced?
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| 9th Jan 2009 9:41 pm |
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