Member Since: 26 Mar 2007
Location: London SW
Posts: 117
Air-Conditioner Compressor - cost?
Disco3 HSE 2008 model (57 plate). I bought it seven years ago at one year old and did not need to have the a/c regassed until two months ago, when it gradually failed to cool. I took it to Halfords, whose machine did not detect a leak and they re-gassed it. It worked well until a few days ago when again it gradually failed to cool.
This time I took it to my local LR main dealer who investigated and their customer chap phoned me to say that there was a small leak and that the compressor was "not pumping". The story seemed to me to be possibly garbled in transmission from the mechanic and I asked for further details but they did not get back to me before the weekend. They quoted £1400+ after loyalty discount to replace the compressor, about equally split between parts and labour.
Two questions:
(a) does anyone have experience of similar symptoms and diagnosis and was there in fact a failure of the compressor? (I am wondering whether the pre-garbled story is that the compressor shaft seal is leaking).
(b) is £1400 the right sort of figure to replace the compressor?
Many thanks in advance for any advice.
Stephen
11th Jun 2017 8:08 am
lynalldiscovery
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
Way better to find your local mobile air con guy, bet the l/r tech has just the std a/c machine and doesnt use nitrogen for leak testing.
Has your car car got rear a/c with roof vents?
11th Jun 2017 8:14 am
Stephen
Member Since: 26 Mar 2007
Location: London SW
Posts: 117
Many thanks. I forgot to say that the car does not have the third-row rear a/c option.
11th Jun 2017 8:40 am
RBP
Member Since: 29 Aug 2012
Location: N Yorks
Posts: 1936
I had mine replaced 2 years ago (07 HSE with rear aircon 119000 miles) bill for labour was £513 including regas and a few small parts. Compressor was £350 from Advanced Factors.
Aircon has been fine since
I used Green Oval garage near Leeds.
11th Jun 2017 9:18 am
Stephen
Member Since: 26 Mar 2007
Location: London SW
Posts: 117
We left it that my local LR main dealer (branch of national chain which had better remain nameless for the time being) had diagnosed a failed a/c compressor and were going to charge £1400 to replace it. I am grateful for your several comments and advice.
Fortunately I did not take up the dealer's £1400 offer and instead called on an independent mobile car a/c chap. He attached an OBD scanner (had the dealer done this I wonder?) which produced a fault code for a failed a/c pressure switch. Pressure switch replaced, a/c re-gassed and it works again.
In the meantime the dealer's PR section had made the usual phone call to ask if I was "satisfied with my visit" and at that time I had no reason not to be. Now I have the usual automated on-line request from LR Customer Services for feedback on my "recent experience at XXX".
Questions: (1) what do I say to LR Customer Services? I'm inclined to put the boot in but I've had decent service from the dealer in the past.
(2) do I take it up with the dealer as well and with what degree of fury/disappointment? E-mail to service manager? Before or after responding to LR Customer Services?
And of course the lessons are always to get a second opinion and, specifically, to check the a/c pressure switch when the compressor appears to have failed.
Stephen
25th Jun 2017 11:13 am
DISCO3HSE2018
Member Since: 28 Feb 2018
Location: Hampton
Posts: 585
Stephen who was the AC guy you used? I could do with a good independent guy to come and look at one of my cars
4th Jun 2018 12:17 pm
H780
Member Since: 12 Feb 2019
Location: Surrey
Posts: 15
I know this post is late, but I’d be grateful for a recommendation, too, particularly if you found someone in the Hampton/Esher area. Thanks. Chris02 Mercedes ML270 w163 (gone - and better forgotten)
04 Audi TT Coupe 3.2 (gone)
06 Discovery 3 v8 HSE
02 Porsche 911 Targa
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