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1st Service - Guy Salmon Thames Ditton
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
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Wales 
1st Service - Guy Salmon Thames Ditton

Called Lancaster Reading on the back of a thread where Slimer had stated first service costs were £285 all in....sure enough the chap quoted the same price and was more than helpful and willing to take me out of GSTD's hands.

This morning I had a call from Sue at GSTD to arrange my service...I asked for a price and was told £393 all in Shocked .....I pointed out that Lancaster had quoted £285 and I would be happy if they could price match. Sue ummed a bit but said that she would speak to the service manager and get back to me.

TBH I was expecting a trip to Reading, but true to her word she called back about 10 minutes ago...and they will match the price Very Happy ...plus courtesy car on their insurance.

The old sayings are the best .....You don't ask ....you don't get 8) 8) 8)
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #10503127th Nov 2006 2:41 pm
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d3matt
 


Member Since: 03 Aug 2005
Location: South Oxfordshire
Posts: 1485

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

My first service is due soon (probably around Xmas). My supplying dealer is Hartwell at Oxford. Reading is only about 15 minutes further, so I'll compare the two too.
I've used Reading for parts in the past, and they keep much more stock than Oxford do.
 Matt  
Post #10506927th Nov 2006 4:31 pm
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suevite
 


Member Since: 15 Oct 2006
Location: Surrey
Posts: 69

United Kingdom 2006 Discovery 3 TDV6 S Manual Arctic FrostDiscovery 3

Thats great because they are my nearest too and mine is due soon ( 13k). They better do good job and i look forward to your report! Shocked
 Don't put it off, go for it!  
Post #10508327th Nov 2006 5:21 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
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Wales 

Off to pick-up the motor at 3.00pm Very Happy

Service £285 all incl.

Warranty work

Driver & passenger front seat bases replaced due to rippling fabric.
Expansion tank replaced due faulty sensor
Wipers replaced due to noise
HEVAC Temperature sensor insulated
New software applied
Handbrake adjusted for squeal under load
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #11021915th Dec 2006 1:55 pm
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d3matt
 


Member Since: 03 Aug 2005
Location: South Oxfordshire
Posts: 1485

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

I've just booked mine in at Lancaster Reading for its 1st service. Quoted £284 inclusive. Even though I had a £44 discount voucher to use on my 1st service at Hartwell Oxford, Lancaster were still cheaper. They also have Freelanders for loan cars rather than Ford Focus, so that also persuaded me.....in the hope that I might get a FL2!
 Matt  
Post #11022015th Dec 2006 1:59 pm
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LRtuning
 


Member Since: 22 Feb 2005
Location: AUSTRALIA + UK
Posts: 468

2006 Discovery 3 TDV6 SE Auto Adriatic BlueDiscovery 3

Guy Salmon at Thames Ditton also offer power upgrades at very reasonable prices Smile
  
Post #11037515th Dec 2006 11:31 pm
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DG
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Wales 

Well there was a bit of an issue about the bill ...despite them agreeing to price match Lancaster Reading....I was presented with a bill for nearly £400. Luckily the agreed price was printed on the job sheet. I was told that Lancaster must be breaking the franchise agreement by offering that price as it amounted to almost a 40% discount. I didn't argue but said that the price had to be honoured...which after a bit of huffing and puffing it was...What really p*ssed me off was that the wipers which as far as I was concerned were a warranty issue and did not feature as an additional cost in the first bill ...Were suddenly added to the cost of the agreed service price. Evil or Very Mad

I didn't have time to argue as I needed to get o the road to Wales (where I am right now)...but I will be taking it up with them on my return.

I got the impression that they won't be price matching again ...so looks like I'll be off to Lancaster next time....which is a shame because the GS service and warranty issues are dealt with fine...but this has left a slight sour taste I'm afraid Crying or Very sad
Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad Crying or Very sad
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #11037816th Dec 2006 12:02 am
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BarryG
 


Member Since: 30 Apr 2006
Location: Eire
Posts: 1333

Ireland 2006 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

dickgriff wrote:
Off to pick-up the motor at 3.00pm Very Happy


Warranty work

Driver & passenger front seat bases replaced due to rippling fabric.
Wipers replaced due to noise
load


Dg can you tell me tell me more about your rippling fabric I have this as well
did you get the problem fixed ? is it a known issue ?

i just has (last week) my first service and had ny wipes replaced ..... I was charged for a new set (39 euro) ... Is there some sort of land rover doucement on this this problem as i would love to go back to my dealer and get a 39 Euro credit
  
Post #11038516th Dec 2006 12:41 am
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Slimer
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Member Since: 06 Jan 2005
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BarryG wrote:
Dg can you tell me tell me more about your rippling fabric I have this as well
Yes it's a known one, there's a TSB for it The End  
Post #11038716th Dec 2006 12:56 am
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BarryG
 


Member Since: 30 Apr 2006
Location: Eire
Posts: 1333

Ireland 2006 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

Slimer do you have , or can you give me a document number on this .
as with out proof my dealer has told me more or less to to duck off. Rolling Eyes

My dealer is under the impression unless you can prove it ... take a hike.
  
Post #11039016th Dec 2006 1:02 am
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Slimer
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Member Since: 06 Jan 2005
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This is the one:

TSB LA501-031

Models: Discovery 3 / LR3 Vehicles with cloth seats. VIN-range: 5A300167 Onwards

Markets: All except USA and Japan

Summary: A customer may report a concern that the cloth cover of one or both of the front seats has become baggy and creased across the center portion towards the back of the seat cushion.

Cause: The seat cushion cover is secured to the cushion foam by two rows of securing rings on the first and second panels, but in order to accommodate the seat heater mat, none are installed at the rear of the cushion, which can lead to the above complaint. A revised cushion design incorporating a different seat heater mat (where installed) allows the cover to be secured to the cushion in the critical area.

Action: Should a customer express concern regarding the above, refer to the Service Procedure detailed in this bulletin to renew both front seat cushion covers.



Mine is starting to go the same way but isn't too bad yet so I'll get it sorted at the 45k service in a few months or so
 The End  
Post #11039116th Dec 2006 1:07 am
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BarryG
 


Member Since: 30 Apr 2006
Location: Eire
Posts: 1333

Ireland 2006 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

Slimer .... mate .. your a star .. thanks..

Looks Like Im getting two new seats .... cant wait to see my dealers face when I RAM this down their neck.. Mother duckers... Twisted Evil Censored

Cheers.

B.
  
Post #11039416th Dec 2006 1:14 am
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Slimer
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They don't replace the seats just recover the base
 The End  
Post #11039516th Dec 2006 1:15 am
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BarryG
 


Member Since: 30 Apr 2006
Location: Eire
Posts: 1333

Ireland 2006 Discovery 3 TDV6 SE Manual Java BlackDiscovery 3

Slimer wrote:
They don't replace the seats just recover the base


Ok .. I see ... well once they fix it (what ever is required ) I'll be happy

Cheers again ,
  
Post #11039716th Dec 2006 1:18 am
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50930

Wales 

The new base covers and foam inserts make the seat 100% more comfortable than before Very Happy
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #11041416th Dec 2006 9:01 am
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